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We’re proud of our personalised service and here are just some things that set us apart from our online-only competitors
Tenant find & collect
Fully managed
Online agency
| Service | Tenant find & collect | Fully managed | Online agency |
|---|---|---|---|
| ARLA Propertymark qualified staff | |||
| Free valuation of your property | |||
| Handover for newly completed homes | |||
| Professional photography & floorplan | |||
| Professional video of property | |||
| Free adverts in local & international print | |||
| Advertising on Rightmove, Zoopla, Primelocation and On the Market | |||
| Member of our team accompanies every viewing | |||
| In-depth ‘offline’ tenant referencing to weed out fraudsters | |||
| Face to face meetings to discuss any aspect of the process or paperwork | |||
| Japan desk with Japanese property manager for Japanese tenants | |||
| Corporate services team for company lets | |||
| Dedicated poperty manager to act as landlord primary contact and attend if required (insurance claim/ meet loss adjuster) | |||
| Contractors are vetted via face to face meetings | |||
| 24/7 cover for emergency maintenance scenarios | |||
| Free property inspection during tenancies to assess condition of property | |||
| Secure holding of keys so emergency access always available | |||
| Vacant management service - complete property assistance including monthly visits, arranging cleaning, paying bills |
| Portfolio / multiple landlords | |||
|---|---|---|---|
| Monthly portfolio reports | |||
| Key client manager as one point of contact | |||
| Communal float for urgent maintenance |
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