A selection of properties sold in London

George has been exceptionally helpful throughout the entire process from the house viewing to the moving in date. His guidance, knowledge and great customer service has been essential for us to reach our goal of a quick move in date, which we did not think was possible. George has been responsive and informative which has made the whole process a lot easier, we have already expressed our thanks to George but would like to make you aware that he is a valuable member of staff to the Kew Bridge office.

I have been in contact with Benham & Reeves since earlier this year when I started arranging my move from Lisbon back to London. Throughout this period I've received a top notch service since the very first email and there was a lot of cooperation from your staff which has given us peace of mind to sign the contract. I had been in contact with other estate agents and in my humble opinion they are far behind the services provided by Benham & Reeves.

We’ve been waiting for this as we’ve had a wonderful experience with Ivan.

You have done a great job during my tenancy, always replying with seconds and finding solutions for any issue at the house. Could not have found a better property manager than you.

I am looking forward to a continued relationship with Claire in charge and her skill, knowledge and understanding of both my property and me ensuring that I am in the best place in terms of my letting needs.

I have been using Benham for the last three years, for renting my apartment in London. One of the important reasons that I choose to use Benham is because of Kevin. To me, having a local guy in Singapore whom I can go to is extremely important. I would say that most people would place good service as priority. Whenever I have a query, Kevin is always there to assist very promptly and this is very important in the service industry, therefore, I feel that it is important for me to acknowledge him.

I just wanted to send a quick email to say a big thank you for getting the move into Waterside House sorted in a quick and very enjoyable manner. The whole process has been a joy from start to finish.

Excellent tenants & service at your Japan Desk

I know B&R have a strong connection with Japanese clients, and a good reputation for providing excellent service. The Contract is therefore something I imagine has been developed over time, and satisfies the requirements of both the Client and B&R, so I have no issues with it. Thanks!

Excellent management services

Me and my wife are really enjoying this rented property and their management services by Syed’s MARLA (Property Manager - Finchley Road). They are very courteous and responsive to issues. Glad that we have chosen Benham and Reeves for our tenancy.

Very smooth process

I would like to thank Saman Safdari and his friends in the office for a very smooth process of renting the apartment in a very short term. After having a bad experience with another real estate agency, it was a great relief. I would like to thank the team once more for their expertise and very kind, honest and humanly approach.

High professionalism throughout the process

Our experience with Benham & Reeves Hampstead was very pleasant. High professionalism throughout the process, a great valuation and viewing organisation, not to mention that it only took a couple of weeks to get an offer. Jeremy was extremely professional and helpful, so much so that we immediately recommended him to our neighbours.

Experienced and excellent to deal with

I felt it important to express my gratitude to Tom for all his hard work, assistance and understanding in achieving the completion of my property today. Tom is experienced in sales and an excellent person to deal with. He knows how to handle a situation. He is patient and understanding. Due to his coordination with solicitors and myself we were able to push a time limited conveyance through which had a deadline for tomorrow. A genuine asset to Benham & Reeves, Tom is a sheer pleasure to work with, thoroughly reliable and honest. I wish Tom all the success going forward and I hope to deal with him in the future, again.

FANTASTIC & EXCELLENT SERVICE

We have enjoyed excellent property management relationship with your team for over 7 years. Prompt response to issues and following up conclusively. No void in letting and at very competitive rate. Good choice of tenants and property maintenance contractors. Very friendly and courteous.

Sale of my apartment in W1

Throughout the selling process of my apartment which through no fault of B & R was a quite complicated sale, I found the staff of B & R to be efficient, professional and attentive. I have no hesitation in recommending them both as letting agents and selling agents.

Excellent unbiased advice

"I wanted to take a few minutes to write an e-mail to highly compliment your Branch Manager for the manner in which he has acted from first meeting my wife to us eventually moving in to an apartment at the White City Living complex. I work in Saudi Arabia, so was dealing with Di by phone from an early stage after he first met my wife Katherine. I will be honest and state that I was skeptical about the move from a 4 bedroom house near Salisbury and every step of the way Di was a consummate professional who provided excellent, unbiased and honest advice on the many aspects of moving into the property. I catagorically state that if it had not been for his superlative professionalism, patience and kind manner, I would have probably not committed to the lease. Di deserves the highest recommendation for his personal qualities and professionalism and I am most grateful for his assistance and friendship to me and my wife."

A special thank you

Thank you for securing a tenant so quickly for my apartment at the Ambassador Building. Two days of void only from the previous tenant to this tenant is to be highly praised!

Fast & efficient service for my apartment purchase

My son completed on the purchase of his new London apartment on the Friday before Christmas. I would like to thank Lynne Geeves from Benham and Reeves Singapore for all her help - firstly to help us find and purchase the apartment, and for arranging to supply a furnishing package through InStyle Direct who did a magnificent job of furnishing the entire apartment, down to pictures on the walls and setting the dining table. We are totally thrilled with the whole set up. My son is over the moon and so am I! Thank you so much to Lynne for all her help with this purchase. Really marvellous in every respect. Very happy client and would recommend to anyone!

Thank you for your service.

Prompt service

prompt with their replies

Excellent service

Abbas has been extremely helpful, especially during the lockdown period, in helping with any tenant queries raised. Abbas is always happy to help and responds quickly to requests. Thank you.

Always find me tenants fast

For over 12 years B & R have managed the letting of my 2 bedroom apartment in Imperial Wharf. They have been brilliant. My main contact has been Helen, who has always been super efficient & helpful. The team has always found tenants quickly and any issues (not many) have been resolved swiftly and with tact. I thoroughly recommend the services that B & R provide at Imperial Wharf, they are a very steady ship in a market that is likely to be difficult due to Covid.

Proactive & responsive

The team is very proactive. Abbas , Ayumi and Anamaria all of you do a great job. We are sitting thousands of miles away and we never felt that our property management was ever neglected. Thank you all guys and keep it up.

Fountain House

Helen was amazing she went above and beyond to ensure everything was done in order for me to move in the after-care was very endearing and she made me feel very welcome.

Knowledgeable and helpful - thank you!

Abbas was part of the B&R team helping to manage our flat and ensure that all of the previous tenant's utilities accounts were closed down before handing the flat back to us. I appreciate that he took the time to speak to me over the phone and clarify the different parties I needed to contact, to ensure a smooth handover. Abbas was very knowledgeable about the process and provided good advice - thank you!

Review for Wesley Ramsay

Wesley has been a very professional and helpful agent . He responds promptly and we are very happy with his service .

Helpful & diligent, really appreciate it

Mr. Wesley Ramsay has been our agent in the past 2 years. He is being helpful and diligent to his work. I have a very good and pleasant experience working with him and I really appreciate all his effort to helping me through with all the questions and problems. Thank you a lot. I definitely will recommend him to my friends. Best regards, Helen Chen

Good after-sales follow up

Excellent follow up and after sales. Also here to help.

Highly experienced & knowledgeable

I can't say enough about Abbas and his team at Benham & Reeves. As an owner and landlord that lives abroad, Abbas and his team have helped me navigate the waters of tenants, building and rental issues, leases, just to name a few. They are highly experienced, knowledgeable and know the market conditions. I would have no hesitation recommending Abbas and his team to take care of ones property needs.

Good experience renting from B&R

I had a good experience renting from Benham and Reeves. Apart from a couple of things that I believe were circumstantial, that’s so far one of the best agencies and I definitely recommend them. Rahim was really nice and polite and provided lots of information during the viewings. During my tenancy, there were a couple of incidents, the management team handled both in an efficient and professional manner. They were very reasonable with timings, for example, I asked to postpone a regular check of the property because I was abroad - they agreed, no problem. Sylvie Didykova was the property manager most of my tenancy and she is wonderful, she was very efficient in responding to my emails and answered all the questions. At the end of tenancy, Rahim and his team proved to be very reasonable in terms of viewings. I asked that everyone who entered the apartment should wear a mask, and he agreed no problem (I have a condition that makes me vulnerable to this covid stuff). Also, Rahim helped me with changing the move out date at a rather short notice, which saved me lots of stress (new agents failed to confirm the move-in date with a landlord on time). They returned my deposit very quickly with minor deductions (even in the lockdown situation, which - trust me - is impressive). Sylvie was very polite and quick to respond even after the end of my tenancy. I had to end tenancy to move in with my partner, but would defo rent from them again. One thing that could be improved in “onboarding” procedure, like providing info where things are, where to dump rubbish, all that. It was not very clear who to contact with requests about inventory.

Sylvie Didykova

I've been dealing with Sylvie for some time now (over a year) regarding any issues or queries i have in regards to my accommodation and she is always so professional, friendly and extremely efficient. She always responds to my emails in a timely fashion and is extremely patient with any query issue i may have and i appreciate you employing such an asset to the company and i personally wanted to let you know that. When i email Sylvie, i'm always at ease because i know that she will always deal with my query as quick as possible. I don't know if you offer incentives or bonuses etc to your staff but Sylvie definitely deserves acknowledgement for her dedication and commitment to her work.

Highly professional service

Going through a stressful time in our current climate and moving home, I was pleasantly catered for in all areas by the most helpful Helen. What a professional service and also many thank to Ayumi for preparing the contract. Amazing service many thanks guys .

Thank you Lisa-Jane

We recently moved through Benham & Reeves and we have been very pleased with their services. Although we moved during the coranavirus crisis and everything was more difficult, the team did their best to accommodate us. Especially branch manager Lisa-Jane has been very responsive and helpful to all we needed. She took immediate action on all our requests. Many thanks to Jade and William as well for being helpful and professional. We highly recommend Benham & Reeves.

All I expect from an Estate Agent!

Very professional, kind, quick and efficient when needed. All I expect from an agency.

I really appreciate your superb services and hospitalities for my moving out during the covid-19 lockdowns. Even in these difficulties everything was perfect and very smooth. Thank you very much!! I really want to recommend your firm to my colleagues.

Committed to service - thanks!

She is cordial and committed to service us well.

Professional and efficient

I have found Abbas to be professional and efficient in their service. Whenever we make a request this is dealt with promptly. Communication is key and it has definitely been offered by Abbas. Thank you for your efforts, this is much appreciated.

Professional agent

Good and professional agent

Japan desk

So kind and professional !

Excellent Service - even during these difficut times

I have let a number of properties with B&R over recent months and found the service of all their staff (on this occasion Abbas) to be excellent and pro-active right from instructing them, tenants moving in and managing the property. A full one stop service.

Great service & staff

Great service and the staff is very helpful and knowledgable.

I am happy with the service

He is very professional and prompt in his feedback. I am happy with the service.

Friendly staff, professional service

Very understanding, friendly and professional

Excellent service for property management

We’ve moved back to B&R to manage our property. Abbas has been helpful and efficient in responding to the move from another agency. We look forward to a continued good relationship & excellent support.

Marc was very professional and was able to provide great help during the negotiation and signing of the contract. The process was very smooth and efficient and he was very responsive.

Great professional service

Very professional and great service!

Amazing help with amazing aptitude

As an expat moving recently to London, working with B&R has been very helpful. First Abel helped finding the right 'home away from home' and after, the rest of the team, special thank you to Abbas, has been helping navigating all the difficulties that a new country can present. Thank you to everyone

Prompt Service

I have been dealing with Abbas and he has been prompt and helpful. Response is fast and he will usually provide a solution for our consideration. Good job and keep it up Abbas and team !

Good customer focus

Mr Efir is always on top of my accounts and he keeps remind me with important requirement, Mr Efir is very professional and his customer relation is outstanding

Feedback

Very professional service from Abbas and prompt responses

Professional & always helpful

Mr ABBAS has been very helpful and handled my case with great care and professionalism. I thank him for all his effort

REVIEW OF ABBAS

Nice guy Very professional Prompt responses Nothing too small for his attention

Tenancy Renewal

Negotiating a tenancy renewal is often stressful especially right now. The transaction was dealt with in a friendly and efficient way. A potential hiccup at the last moment was dealt with quickly, positively and professionally by your Lettings Administrator.

My experience with B&R has been very good so far. The team are responsive and helpful – issues in the flat were rectified with minimal hassle.

Outstanding

May I say again how we much we have appreciated your hard work and professionalism managing our apartment. Your replies to any queries have always been by return and your attention to detail has always been outstanding.

Agency that’s both professional and friendly

I’ve rented a flat through this Agency and I think that they go the extra mile to make things go smoothly for both the tenant and the landlord. The service was always friendly and professional and the whole team was doing their best to help with any problems I had. Huge thanks, you are doing a great job!

Yoshi Tsuji - Japandesk

Highest recommendation of Benham & Reeves, Knightsbridge as letting agents

I recommend this agency as absolutely first class in every way. From the first greeting and well informed discussion of the best way forward with the letting of the particular flat, to the potential tenants. With three viewings, I had two offers and accepted one. With confusion in London from the Coronavirus effects, Thuraya and Francesca were brilliant in ensuring a smooth completion with a lovely tenant. My husband and I are deilghted and will use the agency again every time.

Good experience

The staff are quite professional and experience is very good. As a landlord, happy with all the services so far.

Very impressed by your smooth process

When we recently moved home into a property let by Benham & Reeves, we were very impressed by how smooth the process was. Particularly, the support given to us from Wesley was really great. He met us on time at our viewing and was well-informed about the property, acting in a friendly and professional manner. Following our viewing, Wesley was extremely responsive to all of our queries about the property and made sure we were aware of each step in the process and what would be expected of us so that each step could be completely efficiently.

Customer Review

Rahim is the best agent I have worked with. He was very tolerant and made sure the complete process was complete when we rented the apartment. I will recommend him to anyone.

Co-operative always

Thank you for your support and cooperation.

Better than any other agent!

Amazing. When I had a problem at home, it was sorted in less 48h. I think I will not found other agency like this one. Thank you

Satisfied with your Landlords service

Very satisfactory service and we would be very happy to recommend Benham and Reeves to other landlords.

Excellent Service and Experience!!

I rented a property at Beaufort Park through Benham & Reevs. Rahim Velji helped us in finding the perfect property as per our needs and requirements. The service provided by Rahim was excellent right from start to completion, he was very friendly, helpful in resolving all queries. Would highly recommend. Thanks!

Professional and Helpful

Helpful agent

The most helpful letting agents that always look after their clients

A great office in the centre of Imperial Wharf, with the most helpful, friendly staff. I really could not recommend them more highly.

Five star service

Such a warm friendly office and very helpful! I would highly recommend.

Property Investment

Able to provide professional service to clients if asked which is important to investors at all times.

Good agent

Thanks very much to Rahim Velji for helping us settle in, as well as sharing local information with us.

Lettings

Excellent service from the beginning. Great communication with all staff especially Lisa-Jane who was our contact from start. Will definitely be happy to use your services again. Thuraya was also excellent and great help. Thank you all

Mulberry Close, Beaufort Street, London SW3

Timely and helpful reply to inquiries. The information provided is very useful. Customer services are excellent.

Excellent service delivered by Benham and Reeves Residential Lettings Imperial Wharf Estate Agent

I have been dealing with Fiona Wong since 2016 and I’m now at my third moving experience with Benham and Reeves Residential Lettings Imperial Wharf Estate Agent. Fiona has always been professional and helpful from the beginning to end of the process and she provided correct information and best technical support in dealing with all the matters involved in the tenancy agreement as well as for the management services. I can’t recommend her and the rest of the team at Benham and Reeves Residential Lettings Imperial Wharf enough to anybody who needs a secure point of reference to select their home!

Benham and Reeves Residential Lettings Imperial Wharf Best Estate Agent in town!

I can't thank Helen Ramsay enough for delivering excellent and professional support to select the best apartment at Imperial Wharf for our next tenancy. Helen has been absolutely helpful and proactive in providing me with all the relevant details of the apartment, in dealing with the Landlord swiftly and arranging the best solutions to make me happy. I would highly recommend without any hesitation this agent to anyone who needs a responsive expert in property matters and to find peace of mind when renting a property. Helen has been very dedicated in spending time talking about the pros/cons of the different things we saw in each apartment My experience with Benham and Reeves Residential Lettings Imperial Wharf Estate Agent dates back to 2016, and they have always offered an excellent guidance for us. I’m very pleased with them, and can’t wait to move in the new apartment.

Golding house

Raj has been very helpful. I thank him for his time and work, I can be a bit of annoying. But Raj was a professional agent. Keep up the good work. Thanks again.

Quick to respond

Very quick to respond to emails and passed on all our queries quickly to the landlord. He provided all the information we needed.

Fantastic service!

Fantastic service. Happy to recommend them.

Good service, very satisfied

I have received a very good service when and where required. Very much satisfied.. I give 5star.

Best Agent in Colindale

Best agent in the area.

Brilliant service

Highly recommend this agent, service provided is excellent.

Michelle and Fiona are amazing! Professional and extremely helpful

All as above! Professional, courteous and very helpful

Great service

Was given first class service, very pleasant lady to enquire with!

Great Service

Kind staff and good service

Thoughtful staff, good attention to details

Meticulous and thoughtful service. I would like to establish long-term cooperation in the future. Now I hope you can offer me a contact list after signing service agreement, which will help me to know your company, who is serving me and what services are provided. Now i am a little bit confused.

Excellent service

As a landlord, I have found that Lisa-Jane and Thuraya offer a v professional cost-effective service - efficient, no hidden extras, v pleasant to deal with. And they found me an excellent tenant who has just extended her lease. Would highly recommend...

Excellent job !!!

I am Dr. Manikandan Kathirvel, recently moved to London from Cambridge. Finding a new home in London was made so easy and convenient by Benham and Revees. Raj Miah was my initial point of contact with the company. Although I approached him to view one of the properties under Benham and Reeves, he took interest in showing four other properties. He was in constant touch with me and helped out to narrow down my options. Things were made very clear even before the initiation of the tenancy. Checking in was so smooth. He even spent time in giving a quick demonstration of the appliances in my new home. After checking in, Sylvie (my property manager) did a wonderful job of sorting out all my requirements at home in a very timely fashion. Wonderful service guys... Much appreciated. Keep going !!!

Very helpful service

He is very helpful for me.

Valuable advice & experienced

George was very helpful and efficient with the viewing, and all the steps after that. He helped me with a number of requests that I had from the landlord, and was able to secure those in time for the move. Also offered valuable advice. Very good experience.

Best Housing Agents Ever

Kaz communicated very clearly with me via emails and was swift to respond to all my queries and liase with the tenant on my behalf. Very polite and re-assuring. A pleasure to work with him and staff of Benham and Reeves, Japan Desk. Highly recommend them.

Excellent service

Thanks Shaun! We love our apartment too much!

Efficient Administration

Fiona managed our property contract administration efficiently and turned around our queries in no time. Well done.

Very smooth service

Very smooth throughout

Highly recommended Agent

Very responsive and helpful for sorting out issues with tenant. Highly recommend

Excellent Service

Wonderful and professional service from Benham and Reeves and from our agent Rahim Velji. Thank you very much! We love our new home.

Excellent service

Rahim and the team were very friendly, helpful and communicative. Very happy with my experience with Benham & Reeves. Would definitely recommend.

Great Imperial Wharf team

Always a great time with the Imperial Wharf team. They are very professional and helpful to their clients. Great service, every time.

Warm team

Fiona has always been very professional and available to answer any of our requests.

Best agent!

sincerely appreciate your help.

*Would highly recommend*

Excellent customer service

Reliable Agent

Reliable agent

great and very efficient service

Great guy very efficient always responsive, has all the answers to every problem, highly recommended

Prompt Agent

The service provided by both lonnie and Thuraya was very good. Especially Thuraya provided very prompt replies to any questions I had and was very client focused and oriented to help as much as she could. I would highly rate her.

Friendly and Professional

Raj was extremely helpful in the process of moving in to the property. He contacted me as soon as it became available which I really appreciated. The professional manner of how everything was dealt with gave me great confidence in the process.

Genuine staff

Big thanks to the ladies at Benham & Reeves Imperial Wharf. Exceptional, helpful, genuine service. Thank you for looking after us.

Fantastic Service - very helpful!!!

Helen was my point of contact for finding a suitable rent for me and my family. She was extremely customer-oriented and very helpful. I understand this was an unusually lengthy process, which worried me a bit, but her professionalism and advice, took away all my worries.. I will highly recommend her to my contacts, and should I need any info on lettings - she will be my first choice, Regards Aurel

Amazing service, we love our flat!

Amazing service. Having become used to (and somewhat jaded by) the normal practice of letting agents, Benham & Reeves have been such a pleasant surprise. Everything happened as it should without us even having to ask for it. Everyone was really professional and seemed to care about doing a first class job. Little touches like wishing us good luck for our future home make such a difference to the overall experience. The flat was pristine and we absolutely love it. Thanks guys!

Fast & efficient

Really positive experience from viewing the property with Raj, moving in and dealing with day to day queries. Everything is fast and efficient with Benham & Reeves. Will highly recommend their services.

Thank you for such good service

He is a perfect agent. Thank you so much.

Every effort made to keep me happy

Good with considering our opinion. He has done best effort for us.

Easy + Peace of Mind Experience

It was easy to be booked in for a viewing. Saman was helpful and kept me in the loop throughout the process. I had a lot of questions as this was my first time renting and he was prompt in responding and re-directing me as needed to ensure I got my answer. Jade was also helpful in ensuring documents were accurate and promptly actioned anything that was required to move the letting process forward.

Attentive and professional staff

Saman and Jade are the most professional and friendly agents I have found in London. They are very attentive and treat you with respect and humanity.

Great people at B&R

Great service, great people

Very professional service, thanks!

Very professional service and quick reply.

Highly professional always

My person in charge has really high professionalism. Thank you for supporting me.

Nice, honest & helpful staff

Worked with Lonnie and Denisa and they both have been nice, honest, and helpful :)

Services are excellent

I find Wesley’s services excellent and very effective!

Great experience

He was very friendly and has great professionalism. As I could hear from him about not only positive points but also negative points regarding all flats, I would recommend this agent.

Professional & helpful throughout

Deimante has been extremely helpful at every stage of the process - showcasing great professionalism and support!

Great customer service

Deimante was on time, showed us around & helped to arrange all the paperwork in time. Happy client :)

Impeccable service

I have been renting with Benham and Reeves for the last three years. The staff have been really helpful. Highly recommend!

Helen went above and beyond

Helen went above and beyond to pull through for the property we really wanted. She really does put the customer first. Fiona was very quick to send over the correct documents and get the ball rolling for us she put whole process at ease for us. Thank you guys and we look forward to communicating with you over the next few years

A fantastic Estate Agency!

Benham and Reeves is a fantastic estate agency. They have a formidable team and very professional. You can go to sleep knowing they are handling your matters

A great agent

It was great agent

Great professional property management team

Letting Agent Lonnie, Property Manager Miles and all other Benham & Reeves staff are core professional and polite and provided proper services till I settle on the property. This is first time I found such a great service and surely I will recomand Benham & Reeves to my friends, family and colleagues.

renting at royal mint gardens

Absolutely amazing service. Special thanks to Abel for not only proving all the photos of the place and the details while I was away but for helping all the way through explaining every single step. if you want to rent a good place for yourself with ease, go to Abel.

Friendly & polite staff

I rented my flat from Benham and Reeves agent and the people who worked there are very friendly and polite especially Veronica Souza and Brett

Best Agent Experience

I had the best service from I think must be the most caring agent in London, Kyle was most understanding and patient with my needs for a property to rent. Although unfortunately I could not go ahead with the rental property due to a clash in the move in dates, I would have definitely loved to have worked with Kyle for my property search, as he was honest and unlike most agents, was definitely on the side of the client and I absolutely felt that he sincerely cared for my needs as opposed to just making a quick deal. Highly recommend him. and I would definitely use his service for my future property searches! He has my 5 stars!!

* Asset to company *

Saman was a fantastic agent. He helped me so much throughout the whole procedure. I have had such bad experince with agents, however Saman was very honest about the property and the area. Benham & Reeves are very lucky to have him!

Professional and helpful staff

Excellent professional, very helpful

Letting is easier with B&R

Understandable, efficient, accurate, Rosie from letting team save my life from dealing with tenants and other fusses.

Reassuring Service

I’ve let my property in Nine Elms for the past 6 years and B&R have provided an excellent, assured service whilst I lived overseas. The property has always been let quickly and maintenance issues resolved satisfactorily. I would recommend them for their personal service and client attention.

Professional, fast and helpful team

I was assisted by Brett and Veronica. They were very professional and fast for every request and need. This was very important for me because I moved from Italy with my children and everything was new for me to settle. Many thanks for your kind and effective assistance!

Helpful guidance & nice properties

Very kind guidance and properties are so nice.

Brilliant overall service

From the first viewing to collecting our keys Benham & Reeves - Canary Wharf made the whole letting process simple and relatively stress-free for us. We communicated often and efficiently and everything was dealt with quickly and professionally. A special thank you to Lonnie as he was a great help and made this new venture for us easy and uncomplicated. Keep up the good work!

Great service

Very professional, effective, great service !

Abel is very nice and he considers my question carefully. He is a very good negotiator and responsible！

Went really smoothly!

The whole process went really smoothly and was probably the best move I've ever done! Really great to work with these guys and would highly recommend.

Gloucester Road

Good service Prompt and responsive

Benham are the go-to place for letting in W8

I’ve used Benham and Reeves to let my apartment for nearly 20 years. Their Letting service is excellent and their local knowledge and reputation leads to a ready supply of first class tenants. The Management Service is very efficient for both tenant and landlord; the quality of maintenance and staff are first rate—I have complete confidence in them. The record keeping is prompt and accurate. I would not hesitate to recommend their services.

Thank you very much for helping me and my husband recently.

Thank you very much for helping out me and my husband recently.

They have been excellent with our recent ELECTRONIC problem.

They have been excellent with our recent ELECTRONIC problem. Thank you!

Professional team, good corporate client base

Third time the team have found me tenants drawing upon their corporate customers. Has been very quick to find tenants and the screening process very swift. Would recommend Wesley who has been very responsive.

Convenient

Thank You Helen for your outstanding service. You made our life easy with our move. Highly recommend Helen Ramsay.

Excellent service

Saman and Jade were really helpful during the whole process.

HELEN IMPERIAL WHARF

Out of 10 years renting in the London property market, Helen was the upmost friendly, courteous agent I have ever met, went up and above beyond service and help with moving in to my apartment, would recommend everybody to go and see her. An absolute benefit to Benham and Reeves! Best benji

Landlord using B&R

Have used same agency since I started renting. Always professional and helpful and find good tenants quickly. Have never had an issue.

An amazing service!

Helen has been amazing through the whole process. She has sorted two properties for me and I couldn’t recommended her highly enough! Thanks so much for amazing service!

Professional company - with prompt responses

Through my work I was set up with a relocation agent to help find my flat. During my visit to the property, Ivan, the lettings negotiator was very thorough and honest in how he showed me the place. It allowed me to feel comfortable with who I was working with on the other side. Given that I had a specific move in date in mind, they were very good in accommodating my request and responses were very prompt on either end. The back office staff, in particular Marla, has been very prompt on all my requests and ensuring that my move in has been as seamless as possible. My only comment would be to have more specific instructions for the move in process when doing the walkthrough, as being new to the property and living in London, the protocol was not clear on where and how to meet at the property. Overall a minor comment to a positive overall experience.

Great service!

Wesley has been a thorough professional and extremely helpful throughout the whole process of renting at Sovereign Court. I can't recommend Wesley highly enough as he is very helpful and knowledgeable about the developments and the area. We thank Wesley for all his help!

Great service - all made very easy

Wesley has dealt with all proceedings exceptionally from initial viewing of the property to helping ensure move-in day was easy and even a pleasant experience. Thanks Wesley - much appreciated and hopefully see you around the development

Good professional work.

The agent was very professional and the overall letting process was very clear and easy. Thank you.

Great team

Quick and efficient !

Great agency for finding accommodation

Overall is great, I am really happy in the new flat. I have been finding apartment for around a month with several agency. However, Benham and Reeves is one of the best agency in my opinion. They are supportive and very quick action, they never let me wait. I would recommend this to anyone who are looking for the professional agency.

Your service is excellent

Thank you your services are excellent. I have dealt with you in advance.

Excellent Service and Care

They were excellent! Been working with them over 7 years now and put my interest first. Very professional and attentive.

Fantastic Apartment, Complex & Surrounding Area

Having looked into renting an apartment within the Kew Bridge area due to work commitments, I could not be happier with the property that I now live in. The apartment is of high quality, the complex as a whole, which includes a friendly and helpful concierge, gym, supermarket, coffee shop and butchers is convenient and the Kew Bridge area overall at first glances, seems nice. For people looking to purchase/rent a property within the same complex or just in general that is managed by the Benham and Reeves team, in my opinion, they are a professional agency with helpful and dedicated staff, who helped myself from start to finish of the process and even after now that I have moved into the property. I would certainly recommend Benham and Reeves for anyone looking to buy/rent a property based on my experience.

Extremely Satisfied

Wesley was incredibly helpful during the process. He was pretty much always available for a phone call and responded to my emails quickly. The advice and instructions he provided were always clear and easy to follow. He made the whole process much less stressful than I thought it would have been.

Excellent service

Excellent. Thank you.

Great rental experience

Great rent experience

Excellent service and quick and efficient

Excellent service

Kew Bridge Apartments

Very high-quality apartments. Great location between London Heathrow and Downtown London, with quick access to Richmond and Kingston Upon Thames. The concierge is very professional and friendly, and the building is very secure. The leasing agents were a pleasure to work with - also very professional and hospitable. Our main agent, George, did an exceptional job. You're treated as a priority from the point of initial contact. Even with a significant time difference (applying from the US), response times were quick and informative. Would recommend to anyone searching in the area.

Responsive & professional

Very responsive and professional

Fantastic Service

Professional and honest service. Fully engaged, from the agents to the supporting office staff, who are prompt and professional. Thanks to Maria, Lonnie and Mark. Would not hesitate to recommend Benham and Reeves, miles above the competition.

Helpful & accommodating

Wesley helped us on the day of the move & was very accommodating with the visa check times. He also checked the parking space for our removals van which was very kind of him. Thank you!

Great service throughout

Everything went as planned.

Responsive and helpful!

Very happy with the service from Benham & Reeves. Thanks for helping make my move a smooth one.

Excellent service - always immediately responsive and helpful

I would highly recommend this agency to anyone seeking a rental in London. They were extremely helpful regarding our various questions both relating to the accomodation and to London in general. Requests were dealt with immediately and efficiently and often the personnel went over and beyond what would be expected. Overall, all personnel I had the opportunity to exchange with were excellent professionals.

Best agency I’ve ever been to through years in UK.

I really enjoyed my apartment! Sarah helped me a lot with everything! This agency is one of the most helpful, professional out of other agencies I’ve ever been to. I definitely recommend it to everyone!

Prompt and useful - very pleased

All good - no complaints! Everything was sorted really fast and super helpful at every stage.

Exceptionally professional estate agency.

I have been both tenant and landlord benefiting from the services Benham & Reeves provide. When looking to rent property back in 2008 they made the process of getting my flat so easy and smooth. Years later I had my own property which decided to rent out. Without any doubt I have turned to Rosie and Mark for their professional help and advice. They found tenant for my property in less than a week. Thanks for your help. I will not hesitate to recommend them.

Impeccable service

Helen was amazing. Very understanding particularly as we had a lot of requests and questions. Helen went the extra mile every step of the way !

It was just wonderful rent agency!!

It was so lucky to know Benham & Reeves and get a lot of help and advices from the rent agency for me. Rosie and many other staffs there have always been to help me as possible as they could. I really appreciate it.

Very friendly and diligent

Very clear, professional and friendly communication. Easy to get in touch with and happy to follow up. Brett was our negotiator and Veronica our administrator. They are very diligent and synchronised.

Helpful staff, excellent service

Excellent quality of services and very helpful staff. Highly recommended.

Krystal is really helpful, trustworthy and efficient. She has good attitude on answering questions. Me and my roommate has a pleasant experience for our renting. Thank you for her helping.

Good service, prompt and helpful

B&R Highgate have been very professional and supportive. There have been a few issues with the property that have been dealt with promptly

Best real estate agency in London

Very organised and professional agents. Helped me find exactly what I needed super quick and made the moving in process and contract signing very easy and quick, and pointed me in the right direction even after I moved in. Thank you!

Very professional agency, reliable so far

Very professional agency, nothing to do with the average agency in London. They answer very quickly to any doubts or problems you may have, and they are always very helpful. I just started my contract with them so I cannot add any review about the end-of-contract process. The only thing that I found slightly confusing is the number of people involved in the letting process, I never know who to go to if I have a problem/question. But this is something minor and they always helped me to find whoever I was looking for. So far, so good!

He is responsible for his work and very kind and quick to helped me solve the housing needs.

very happy so far

Prompt and quick service, good quality tenants

A good experience

Krystal is a kind, warm-hearted agent I’ve met. She is always very patient for my questions. When I got troubles in the documents I need to prepare, she kindly give me a way to solve it. She is professional and responsible. I really recommend you to choose her.

Benhams property management team

Very efficient and professional!

I highly recommend Benham & Reeves, they were professional and helped us find a great apartment.

Good experience

I am pretty happy to move into the Atlas building and Deimante helps me a lot in terms of viewing, securing and paying... mostly everything. I am now waiting for one bed in the Atlas building which I recommended my friend to move here as well.

Nice Agent

Nice agent

Would recommend!

Lonnie was really helpful and so quick to respond on any queries. Would definitely recommend.

Great experience

We rented through Benham last year, Di assisted us and has been nothing but excellent. He was not only there during the move in, but during this entire year. He has been extraordinary and helped us and answered all possible questions. I strongly recommend going through him. I really made a mistake by not going through him for our second apartment.

Fully engaged service

Consistently professional and responsive. Happy to recommend B&R

Great experience with Benham & Reeves!

Excellent service & support! Finding a property can be very stressful, however, Krystal and Maria have really helped us and ensured we have a positive and smooth experience. Everything was taken care of in a fast, friendly and organized manner!

Awesome!

Dear Benham & Reeves, Di was awesome with my wife and I. He really took care of us and made us feel at home. We are very happy in our new place. Big Thank you! Best regards, Ajay

Abel was helpful and forthcoming with any requests I had. I liked the fact that he kept me updated on matters during the tenancy offer process and was easily contactable. Thank you very much for your help Abel!

A good experience with you

Very nice experience!

I felt that I was in good hands all along the way.

Many thanks to the two afore-mentioned members of staff for being so personable, for staying in constant touch and for guiding me throughout. I am one happy bunny!

Outstanding service by Philip

Philip has been wonderful in our house hunting in London. He listened to our needs and had been so patient in finding that right one. The whole process took a year and he was never discouraged. Instead, he was always very accommodating and positive. Now, we have finally moved into our new place. We highly recommend Philip to anyone who is looking for their dream home. In fact, we have already referred some friends to him. Thank you Philip and we appreciate all your help!

Islington Square Flat

Fantastic service by the team! Jade and Di have been fabulous to work with! Incredibly responsive and informative. Highly recommend!

Excellent cooperation

It was a pleasure to cooperate with Kyle from Benham and Reeves. I was lucky that he was my letting agent. Very professional and truly dedicated to get this deal done.

Responsive and efficient

The agents are responsive and able to resolve issues quickly.

Very supportive Agent

Have been supportive and helpful throughout my engagement. Also have done many extra duties while assisting in our request. Very prompt and professional in their response. Thank you

Reliable estate agency that takes care of tenants

Denisa has been very reliable in handling our needs as a property manager. Her responses were quick. All our repairs were done in less than 2 days. Checkout was easy because of her too.

Reliable estate agency that takes care of tenants

George has been trustworthy since the first day he showed me the apartment which we lived in for more than 2 years. Over the 2 years, he was very helpful in promptly getting help for us (he is not a property manager but still acts like one for us). The agency responded promptly when we needed help. All information was given by the agency as transparently as possible to us. We got all of our deposit back.

Dedicated service and customer centric

Always provide timely support and coordination

Truly Outstanding Service.

Krystal Richards was my wonderful contact at Benham and Reeves. I can’t speak too highly of the very professional, attentive service I received. Krystal always did what she said, when she said and followed up to ensure everything had gone as I expected. A really nice touch. A very professional company that will meet anybody’s requirements.

Very good experience so far

Adrian is very professional and responsive. I really feel that he takes care of my property with hassle free. Appreciate his great work, esp I am a foreigner and this means so much for me!!!

Feedback

I have much appreciated working with Mark Wellington. He is a gentleman and very attentive to customers' request. The setting in in the flat was a little bit complicated but finally well-solved thanks to Abbas' contribution, who has taken care of all aspects.

Responsive

Have dealt more with Sarah/ Rosie/ Denisa/ Deimante Not sure if all from Finchley Road office but generally very good team.

The team at Benham & Reeves is very professional and they have done a great job in leasing and managing my property.

Property Management Review

Abbas was very prompt and helpful at all times.

Good Service

We've been working with Chloe as tenants for a couple of months, and she has been consistently excellent. She's always quick to respond when we have a problem, and is very detailed in working through issues as they come up and helping us resolve them. Happy to recommend

Good service

Very appreciated the prompt response even the staff not in office. This is the service I'm looking for and it really gave an overseas client a great assurance. Have already referred Benham & Reeves to my friend.

Responsive and helpful

Very prompt in responding

Abbas is our property administrator who has been very responsive and helpful to our email queries. This is especially important for overseas landlord who needs someone to feedback any issues or followup required on the property promptly. Thank you Abbas!

Fantastic and professional service

We have had a few minor issues since moving in (expected with a new build apartment) Alex has been amazing to deal with, very quick with rectifying the issues and very personable. The engineers that have been to the property have all been very respectful and polite too. I wouldn’t hesitate to recommend Alex and the team in the future. Jessica

Trustworthy

I am very pleased with their services. I am an overseas landlord and they have exceeded my expectations for a number of years. Quality service indeed.

Great agent!

Great agent!

Great service from Abbas

Great and professional response at all times from Abbas.

Fantastic service

Abbas was able to answer all my questions promptly as I'm a first time oversea buyer who is clueless with the UK market and tax implications

High quality service

Abbas provides a consistently high quality service. Efficient, responsive and helpful at all times. Would not hesitate to recommend B&R, and Abbas in particular.

Benham & Reeves Residential Lettings Agent

Really appreciated the professionalism and all the assistance very fast response.

Very Happy with the Service

I am really happy with the service which I have received. My property manager Abbas is very friendly, helpful and professional. Since my property has been managed by Benham, I have had no trouble and worry at all. Many thanks to the brilliant services. Highly recommended!

Mr Anilkumar Mahavir Landlord of Rothschild House

Had business dealings with Tanya for 1 year. I was always completely satisfied with the completion of my property projects, repairs and internal renovations and also, an insurance claim involving a tenant, where her advice and expertise in this area proved invaluable. Tanya always carried out her duties in a professional and courteous manner and went the extra mile to ensure tasks were completed on time and to my satisfaction. As my property manager, Tanya's character and trustworthiness have been exemplary and I am extremely grateful for her help and advice at times of personal stress. Mr Anilkumar Mahavir Landlord of Rothschild MANY THANKS FOR ALL YOUR HELP IN SORTING OUT THE PROBLEM AT ROTHSCHILD HOUSE KEW. VERY PROFESSIONALLY DONE

Professional, responsive and helpful

We've been working with BR for a while and have received top class service from them - always super prompt, helpful and very professional. We would certainly recommend their services to our friends and family.

Responsive service

The service provided by B&R is responsive and efficient and communication with us has been swift. As we took on B&R from another firm, we are satisfied with the switch of agent as services quality has improved.

Newsletter on update of property market is very informative.

Property Management

My property has been professionally managed by Benham and Reeves Kew Bridge office, we have been represented by Abbas who has always demonstrated great professional behaviour, support and advice whenever required, I would recommend them to anybody who requires property management

Rentals

Abbas is a professional and conducts himself well.

Always great personal service

Benham & Reeves have taken care of our London properties for many years and do a highly professional job keeping everything under control. Highly recommend them to anyone I know in Hong Kong.

Thanks to Benham & Reeves, we sleep well

Benham & Reeves has been our lettings agent since we invested in London seven years ago and we continue to value their attentive and dedicated service. We also note the professional and courteous service of several of their long serving staff; Nick Hubbard our lettings agent and Mr Abbas, at their management office. Regards HL Chee, Phd.

Pleasant staff & efficient

Always pleasant to deal with and very efficient. All queries were answered promptly and showed a high standard of professionalism.

Prompt Property Manager

Abbas has been very prompt and helpful in addressing my queries and concerns.

A satisfied landlord

We are satisfied with the service provided by B&R

Excellent service

Excellent customer service combined with a professionalism contributing into making us feel at home here. Tanya and Don made a great impression upon both of us, any maintenance issues were always addressed immediately, and handled in a timely manner. Moreover we do appreciate that our concerns or requests were always heard, and prioritised.

Overall very happy

We are overall very happy with our experience & found B & R very professional and prompt.

Good professional services

I received good professional services

Professional & prompt

Very professional and prompt

Responsive & helpful

Very responsive and helpful.

30 years with you and no complaint

I have been with Benham & Reeves for 30 year and established a very good relationship with the directors and all the staff in the man at of my 4 London properties. This year, I remortgaged 2 of the properties and Abbas has efficiently arranged the property at Crescent Road to be visited by the agency. The process was done in a timely manner smoothly. This ensured completion of the procedure with least hassle while I am miles away in Hong Kong, much appreciated.

Prompt to respond

All requests and issues addressed promptly

Happy landlord

Excellent service as always.

Very pleased so far

We are pleased with the service thus far, and would not hesitate to recommend B&R to friends and family. Thank you team!

Thank for great service

Service is good

Helpful Property Manager

Very good Abbas and Penny

Overall good experience

Talking specifically of my experience with Abbas, I can only say good things and recommend the contact: always reliable, helpful and knowledgeable! I would also recommend B&R in general. My only reason for giving a lower rating for 'quality of our advice' was some uncertainty when renewing contracts or changing tenants. I find that the information provided at the time can be confusing, overwhelming or taken out of context (e. g. no annual increase offered until I ask or no comparison provided with market prices). This is the one improvement area I would highlight. Otherwise all good, many thanks!

Proactive & responsive

Benham & Reeves have been very response and proactive in handling property matters. Their staff are extremely friendly and willing to help. Would recommend their services.

Prompt & good management

Our agent, George got us a good tenant and is helpful to purchase certain items that the Tenant requested during check in with the Landlord's consent. Abbas also is very helpful when we need the assistance to fix appointment with the tenant for viewings of the unit and has reply our emails promptly at all times. Thank you to both of you. Wishing you both the best in everything you do.

Good communication & service

With effective communication, good services.

Prompt with replying to any queries / email. B&R management team was very fast with dealing with problems in the flat (eg bathroom leaks).

We have found our cozy apartment with the help of this agency. Thanks to Krystal and Maria for assistance.

Best real state agency of London

Di was simply lovely. Sold the flat for what it actually was and has been very helpful throughout the whole process.

Moving made easy!

Was helpful and answered any queries/questions we had. Made moving very easy and effortless for us. Would recommend to anyone looking to find a new property.

A first class and comprehensive letting service!

This agent provides a first class letting service. They source new tenants, provide reference checks and promptly account for monies disbursed and received. This gives me, the landlord, great peace of mind. And their periodic review of London lettings provides useful and relevant background information.

Perilla House

Very dedicated and professional, full marks!

Charrington Towers

Abbas was very helpful and responsive. He is very professional in his work.

Tanya

I have always been pleased with the service I receive at your branch. Tanya's professionalism and ability to resolve an urgent matter exceeded my expectations. I am higly pleased with the professional manner in which she has dealt with the whole situation. Thank you for such exceptional customer service!

Benham and Reeves

I have been a client of Benham and Reeves for nearly 20 years, and in that time I have found them to be very professional in everything they do and have served my needs exceptionally well. Abbas and his team have taken very good care of my property, and all the work that goes along with being a landlord over seas. They know their job, and the market inside out. I would have no hesitation in recommending Abbas and the team at Benham and Reeves for any potential property lettings.

Abbas Feedback

Abbas did a very good job of managing our flat. He was very fast at replying to our emails and was always on time with every payment that was made.

Helpful & informative always

Adrian is taking care of our accounting matter for all 3 flats we have under the management of Benham&Reeves. He is always very helpful and informative whenever we need.

My property well looked after

Everything well done, very comfortable at all.

Always helpful

Always helpful & sends reminders when I've overlooked anything. 3 of my referrals are all using B&R for rentals.

Great service experience

Efficient and prompt

Excellent and professional services

Philip provides professional services and advice on property acquisition. Very friendly and helpful.

I really appreciate the efficiency of the agency especially the way that our agent Abel was answering to our question always very available

Amazing and smooth experience

Kyle is hands-down the best agent I have ever encountered. I had my viewing 15 minutes after we talked on the phone. He showed me three apartments and gave me all the information I needed to decide which one I want to rent. The rest of the process was as easy as arranging the viewing. From signing documents to getting the key everything went smooth. I’m very happy with the whole experience and thankful for Kyle’s tremendous efforts.

Patient & good communication throughout

We are so happy to be able to rent such a nice flat from Benham & Reeves. Our agent Di Gong provided us lots of professional advice. He is so patient and nice to communicate with. It was a pleasant experience in renting this flat. We appreciate the service provided by him very much and definitely will recommend Benham & Reeves to our friends.

Very customer focused

Very good person, very eager. And work seriously, willing to meet the requirements of the customer.

Professional & Friendly Service

Benham & Reeves has been actively managing my units since 2015. They have been doing a superb job at managing my units from securing tenants to paying ground rent and service charges. They also ensure I receive updates by sending monthly statements indicating the total rent paid to me and also any payments made that particular month. Will definitely recommend Benham & Reeves to anyone who is looking for a great and responsible residential lettings agency.

Wonderful Professional Service

I have been fortunate to deal with Abbas and the team at Finchley Road since 2016. The service is always highly professional and courteous. I have found Abbas to be someone who consistently goes the extra mile even when questions do not relate to his particular area of expertise. Great work and thank you!

Excellent team

We are pleased to deal with all staff in the head office and all branches of the company

Responsive agents

I am happy with the responsiveness of the agents. They have been answering the emails always in a timely manner. I was a bit upset I had to insist 1 month on getting a new sink (initial one broke as it was not a sink). That was not great. But they are always there when I have a question and have helped me to discuss issues with water and gas meter with Landlord. The team is polite and nice, I am glad they are here.

My experience has been good so far with the staff

Lovely first class service!

Lovely professional service!

West One House

B & R continue to perform efficiently. My agent Denisa has been very efficient and helpful in the course of my current letting.

Staff are friendly & knowledgable

All Benham and Reeves staff are friendly and knowledgeable. Tanya is easy to contact and provides a good service. We have had no negative feedback from tenants or our contractors.

20 years a client & very satisfied

I like B&R in several aspects. Our flat in Aldgate East is always tenanted - B&R easily finds tenants. They have a good network and know how the market stands so can recommend the right rental price. I am also happy with the admin/financial platform in place. Abbas is the one who contacts me on finance matters. I have been a client for almost 20 years and am very happy with your service.

Efficient & thorough service

I have been working with Benham and Reeves for a few years now. They have been managing a few of our properties and I’m very happy with them. They are very professional, efficient and thorough. I would recommend them to anyone looking for a good property manager.

Responsive & punctual

I really enjoyed dealing with Abbas Efir. He solved all my questions very quickly. Abbas is very responsible and punctual. I was very comfortable communicating only with Abbas who took all my problems from the copy of the key and cleaning to bills for water and electricity.

Consisten Agent

Abbas has been consistent in providing me updates on my utility bills on a regular basis. His response is fast and a pleasure to deal with. Very helpful. An asset to B&R.

Brilliant service from Kyle

Kyle was a great agent. He showed us lots of properties and we never felt pressured to make an offer when we weren't comfortable doing so. He was very accommodating with viewing times and with second viewings. Highly recommend!

Efficient lettings & Management service

Our agent (Saman) has been very helpful and efficient, he even succeeded in lowering the price for our rent and extending the starting date for the tenancy when we requested it. Our property manager (Marzia) also answers and acts really quickly whenever we report a problem to fix it.

Excellent Service

I just wanted to drop you a line to say thank you for providing me with an excellent service. You proactively sought out properties that met my investment criteria which led me to purchasing an ideal property. I appreciated your friendly and professional manner and felt I could really trust your judgement, which is something I did not feel with other estate agents. I would highly recommend using your company and will hopefully be purchasing another property through you soon.

A Satisfied Buyer!

I was happy with your service particularly in keeping the sale alive when the vendor was losing faith. My agent (Sofia) was invaluable in overcoming the various hurdles and concluding the sale successfully. Thank you from a satisfied buyer!

First Class

Teresa was excellent. She made the entire experience stress free.

Marsworth House

Very good experience, immediate responses. Clear and transparent.

B&R has taken good care of my properties in London since 1986.

I have been with B&R over 30 years. Being an overseas landlord, it is very important to have a reliable agency to ensure seamless management (getting quality tenants, check in and checkout with timely inventory, ensure good rental income). Vidhur has good oversight and Christina Brown does great accounting for me.

Excellent agent

Excellent service. The whole team, in particularly Kyle, were extremely helpful. I asked, they did. Would highly recommend.

very professional and efficient

I have been with Benham and Reeves, Highgate since 2014, they have provided me with a high standard of service. They work together well as a team and communication has been excellent and efficient. I am happy to continue my service with them.

Consistent high quality service over the years

Overall a good job.

Great Service

Would highly recommend. Kyle was really helpful and responded quickly to any queries that was raised and always kept us up to date with the progress.

Amazing and seemless experience with Saman and Jade at Benham! 5* service!!!

Saman was nothing short of amazing. He made the moving process seamless and enjoyable for us. He was brilliant in helping us achieve what we wanted and specifically went out of his way to negotiate and agree the additional furniture we needed with the landlord. He is a star employee and was the best agent we interacted with during our search. His professionalism and honesty was one of the biggest reason why we decided we wanted to rent Atrium Apartments with Benham & Reeves. He built a lot of trust in him and Benham, so we think we will go through Benham again for our next rental. Jade was also exemplary and responded in a very timely fashion to all our enquiries. Her timeliness made us have a very calm moving experience and she even helped with the transfer of funds for the first months rent and deposit. We are really appreciative of her efforts!

Feedback!

Great service. Quick and efficent! Always there to help.

Great, on point, always contactable

Quick and straightforward.

Overall I was pleased with the whole process. Everything was done in a quick and easy fashion, including some questions about the contract and some email interactions with Maria Farhana after the check-in to correct a few things. The staff was really professional.

Timely to respond

Excellent customer service with regular updates and timely responses

Smooth & seamless process

Smooth process!

Simon and Maria were very good. Always prompt replies and accommodating. The whole process was really smooth.

Fanstastic Service

Simon S was efficient and very pro-active with ensuring our move and all of our requests were dealt with. Great service and very competent staff.

Professional service

Professional, friendly and helpful

Straight forward and simple. Amazing house

Simon is an very excellent, diligent and smart professional who helped me a lot during my tenancy. I think very highly of his professionalism he shows in our communication.

Overall very satisfied

Overall very satisfied with the professionalism and support I received!

Good Professionalism

Highly professional, courteous and supportive

Quick & efficient service

Very Satisfied Quick and efficient Very happy with them

Good service

Good service

Simple and fast

Very Efficient and Super Professional

Since day 1, Maria was nothing but super helpful and extremely efficient. Nothing was too much for her and was always updating us on the status of the referencing and making sure all documentation was done and correct which helped to speed up the process a lot, as we were meant to move in in a really short period of time. Even now after we are all settled in our new home Maria does email asking if everything is ok or if we need any further assistance. Amazing customer care. Well done and thank you for your professionalism.

Stress-free service

Both Saman and Jade were incredibly helpful through the whole process. They made everything very easy and as simple and stress-free as possible.

Helpful, efficient letting service that will always try to help

Always try their best to help with any issues and can source contractors - I have used them for many years. Would highly recommend.

Unbelievable exerience

From the very moment I showed interest in the property, the service and experience was fantastic. The speed at which the deal was agreed, the place furnished and I moved in was unheard of. Communication throughout was exceptional, especially as I was quite demanding in terms of updates as I had a lot riding on moving into this place. Could not have asked for anything more - even the negotiation on reducing the rent was flawless and done on the initiative of Saman. Could not be happier.

Fantastic Benham & Reeves

I have used many estate agents and letting agents, overall they have been poor quality to downright criminal. Benham & Reeves are a delightful exception to that! Everyone was polite, knowledgeable and extremely helpful and the moving experience was very smooth. Maria was my appointed agent and she kept me completely up to date. If there was anything I was unsure about I just had to call Maria and she clarified for me or sorted the problem out. I have complete confidence in them and I trust them completely, and I never thought I would say that about an agency! I would recommend Benham & Reeves to anyone.

Moving in 2 weeks

Accommodated my wife and I within 2 weeks - personable approach and great attitude in getting a deal done, Pretty much left everything to them, from negotiating to getting the admin sorted in a quick and timely fashion. Highly recommendable.

Excellent customer service and friendly staff

Just want to say a big thank you to the Surrey Quays Benham & Reeves office for all the support - they are a very professional lot and I want to especially thank Mark Wellington, Peter Tofis and Maria Farhana whom I have dealt with regularly and are very helpful.

Great!

Simon was great throughout the process

Smooth process

Rosie was professional and helpful, always replying quickly; the whole process was smooth, will definitely recommend.

Rent a Flat

Rented a Flat in Surrey Quays London through your company. The team headed by Maria and Lonnie helped me securing the accommodation. They are very professional, friendly and always available for any queries..

Excellent!

I had such a great experience with Di & Jade. They were reliable, efficient and always focusing on the client's needs. It's so rare in the industry to find such great customer service. Thank you so much!

Good service

Great service, quick response and always willing to help no matter the issue

Krystal was great, always answered my queries and questions in a timely manner and arranged viewings etc very quickly and easily. Very much appreciate the help and guidance I've received.

Fantastic agency!

Saman has always, and continues to be an absolutely pleasure to deal with. He is knowledgeable, professional and will always go the extra mile. He is hands down the best agent I have ever personally dealt with, and I thank him for his continued efforts in making my (and my flatmates') renting experience easy and enjoyable.

Fast responses and excellent customer service

i have been dealing with Benham & Reeves representatives for over a year now. Both Syed and Shalini are great in what they do. Their responses are fast and they are always very helpful. I deal with Syed more often in regards to maintenance and repair issues. He is always available to help and is courteous, friendly and informative on when visits will take place. I always feel like my query and issue will be resolved on the same day. Keep up the excellent work!

Appreciated your professionalism

I appreciate the efficient and professional service rendered by the Benham & Reeves team in securing a tenant for me, and in their management of the property. This has given me peace of mind which is of immeasurable value.