Feedback testimonials

Outstanding service & support

I have had a fantastic experience with Abbas, Behnam, and Reeves Property Management over the past four years. Throughout this time, Abbas has always been incredibly responsive, promptly addressing my emails and resolving any queries with efficiency and professionalism. Their team truly understands tenant situations and handles matters with great care and attention to detail. I highly appreciate their dedication, reliability, and exceptional service. Thank you, Abbas and the team, for your continuous support!

Bahareh

Property location Kew

A successful professional sale

At a difficult time in the selling market Thomas and his team came through with a swift, professional and successful sale for our property ! The service, communication and attention to detail was impeccable! Many thanks Thomas it was great doing business with Benhams and I highly recommend using such a professional company!

R.A

Property location Hampstead

Amazing efforts finding me a rental property

I wanted to thank you again for your amazing efforts to help me find my home in London. You acted with integrity, grace, and fortitude at every step and I am truly grateful. I would have no hesitation in recommending you and the entire Benham and Reeves team to my friends and family.

Gideon

Property location Dartmouth Park

Patient and helpful at getting my sale through

I’d just like to thank you Sylvie for being so patient with me over the years, and being so helpful. I felt I could trust you and rely on you to get things sorted - hugely important when 5,000 miles away and Jeremy for facilitating the sale and making sure it kept moving as fast as possible - you made it very easy for me. Thank you!

Carolyn V.

Property location Hampstead

Excellent tenants & service at your Japan Desk

I know B&R have a strong connection with Japanese clients, and a good reputation for providing excellent service. The Contract is therefore something I imagine has been developed over time, and satisfies the requirements of both the Client and B&R, so I have no issues with it. Thanks!

P Styles

Property location London

High professionalism throughout the process

Our experience with Benham & Reeves Hampstead was very pleasant. High professionalism throughout the process, a great valuation and viewing organisation, not to mention that it only took a couple of weeks to get an offer. Jeremy was extremely professional and helpful, so much so that we immediately recommended him to our neighbours.

I.G.

Property location Kensington

George has been exceptionally helpful throughout the entire process from the house viewing to the moving in date. His guidance, knowledge and great customer service has been essential for us to reach our goal of a quick move in date, which we did not think was possible. George has been responsive and informative which has made the whole process a lot easier, we have already expressed our thanks to George but would like to make you aware that he is a valuable member of staff to the Kew Bridge office.

Alex Marcelo

Property location Kew

I have been in contact with Benham & Reeves since earlier this year when I started arranging my move from Lisbon back to London. Throughout this period I've received a top notch service since the very first email and there was a lot of cooperation from your staff which has given us peace of mind to sign the contract. I had been in contact with other estate agents and in my humble opinion they are far behind the services provided by Benham & Reeves.

N.G.

Property location Kew

We’ve been waiting for this as we’ve had a wonderful experience with Ivan.

G Bomboko

Property location Highgate

You have done a great job during my tenancy, always replying with seconds and finding solutions for any issue at the house. Could not have found a better property manager than you.

William

Property location Knightsbridge

I am looking forward to a continued relationship with Claire in charge and her skill, knowledge and understanding of both my property and me ensuring that I am in the best place in terms of my letting needs.

A.N.

Property location Ealing

 

I have been using Benham for the last three years, for renting my apartment in London. One of the important reasons that I choose to use Benham is because of Kevin. To me, having a local guy in Singapore whom I can go to is extremely important. I would say that most people would place good service as priority. Whenever I have a query, Kevin is always there to assist very promptly and this is very important in the service industry, therefore, I feel that it is important for me to acknowledge him.

Shirley Lim

Property location London

I just wanted to send a quick email to say a big thank you for getting the move into Waterside House sorted in a quick and very enjoyable manner. The whole process has been a joy from start to finish.

Gerald Knights

Property location Imperial Wharf

Excellent management services

Me and my wife are really enjoying this rented property and their management services by Syed’s MARLA (Property Manager - Finchley Road). They are very courteous and responsive to issues. Glad that we have chosen Benham and Reeves for our tenancy.

Ben

Property location City

A good professional service

Just letting you know, we have had such a good experience with your company with support from both the Singapore and London offices. Kevin, at your Singapore office has been prompt and efficient in dealing with our rental property needs. We hope to continue the relationship and look forward to more, good professional service.

S Zaheer

Property location London

An efficient service

I would like to thank all at Benham and Reeves for the help and work they have done over the years looking after my rental property in Hampstead. Living in a different country for a large part of this time I would not have been able to manage without the efficient service you have provided.

M Swinney

Property location London

Excellent local support

Lynne Geeves and Mary-Ann Loresto at the Singapore office have been excellent in providing local support.

Allister & Adeline

Property location London

Great local service

This is to tell you that we are happy with the service we received from your Singapore and Ealing offices. Special mention for Mr Kevin Loo, Client Manager here in Singapore. He is so kind and helpful to come over to my place to advise and help us with the DocuSign procedure. We are very happy and much appreciate his prompt attention for our property lease in London.

Ms J Hiew

Property location London

Not regretting leaving my previous agents!

I am VERY pleased with the service level so far provided by your company. I am not regretting at all moving away from the previous agents. Keep up the great partnership. Kensington High Street, here we come!

L Seah

Property location London

Personal touch makes you different

I was well informed and they handled everything for me. What I enjoy most is their personal touch and this quality of service is what makes them different. 'Benham and Reeves also get good tenants, who pay on time!!'

Anon

Property location London

Having a Singapore office is very helpful to me

Having a good letting and management agent for properties in London is imperative, particularly when I am living overseas. Benham and Reeves are the only agent to have a local representative in Singapore which makes it easier as there is always someone professional and helpful to speak to in local time. Having dealt with different agents previously, I have no hesitation to say that Benham & Reeves are the most professional and efficient estate agents that I have so far dealt with.

D Sandhu

Property location London

Singapore office avoids overseas phone calls

Being an overseas landlord, Benham and Reeves Residential Lettings have made it easy for me to deal with my properties in Central London. The fact they have an office here in Singapore means I can speak to my agent in local time and avoid making expensive overseas phone calls.

Mary Lee

Property location London

Constant good communication

What I like about your company is the various touch points I have access to even though I do not reside in London. As you have a Singapore office here who is constantly updating me on matters concerning my rental property and you have Lisa-Jane who is physically on the ground securing renewal contracts for my Knightsbridge property and anything that arises immediately.

B Choo

Property location London

You found good tenant for our London rental

We are very pleased for you getting us the tenant for our London rental property. Di Gong in London is being very helpful also. We definitely have no complaint at all and hope that we could also work together now and in the future. Thanks!

Mr & Mrs Yu

Property location London

Incredibly efficient and professional services

We are not ones to write a review usually, but we felt obliged to write a glowing review for the incredibly efficient and professional services we received from Benham & Reeves, as overseas landlords for a property in a large new build development in Central London. First, B&R assigned a contact person for us in Hong Kong so that we are not liaising constantly late into the night with UK. Second, the most surprising element, from the time we considered and agreed our letting terms with Benham & Reeves (over 4 days), they already found us tenants for our property, and this happened even 1 day before we completed our property purchase! This must be a record speed in finding tenants at 1 day before completion of property purchase and the tenants then moved in 8 days after completion of the property!

Mr & Mrs Choi

Property location London

Very smooth process

I would like to thank Saman Safdari and his friends in the office for a very smooth process of renting the apartment in a very short term. After having a bad experience with another real estate agency, it was a great relief. I would like to thank the team once more for their expertise and very kind, honest and humanly approach.

Mr Baser

Property location Hyde Park

Expert Hampstead selling agent

Jeremy, thank you for your expertise and professionalism which gave us a good deal in the end. Much appreciated.

Tony

Property location Hampstead

Experienced and excellent to deal with

I felt it important to express my gratitude to Tom for all his hard work, assistance and understanding in achieving the completion of my property today. Tom is experienced in sales and an excellent person to deal with. He knows how to handle a situation. He is patient and understanding. Due to his coordination with solicitors and myself we were able to push a time limited conveyance through which had a deadline for tomorrow. A genuine asset to Benham & Reeves, Tom is a sheer pleasure to work with, thoroughly reliable and honest. I wish Tom all the success going forward and I hope to deal with him in the future, again.

R Sarkar

Property location London

A special thank you

Thank you for securing a tenant so quickly for my apartment at the Ambassador Building. Two days of void only from the previous tenant to this tenant is to be highly praised!

Dr Tan

Property location Nine Elms

Excellent unbiased advice

"I wanted to take a few minutes to write an e-mail to highly compliment your Branch Manager for the manner in which he has acted from first meeting my wife to us eventually moving in to an apartment at the White City Living complex. I work in Saudi Arabia, so was dealing with Di by phone from an early stage after he first met my wife Katherine. I will be honest and state that I was skeptical about the move from a 4 bedroom house near Salisbury and every step of the way Di was a consummate professional who provided excellent, unbiased and honest advice on the many aspects of moving into the property. I catagorically state that if it had not been for his superlative professionalism, patience and kind manner, I would have probably not committed to the lease. Di deserves the highest recommendation for his personal qualities and professionalism and I am most grateful for his assistance and friendship to me and my wife."

M Woolley

Property location White City

Fast & efficient service for my apartment purchase

My son completed on the purchase of his new London apartment on the Friday before Christmas. I would like to thank Lynne Geeves from Benham and Reeves Singapore for all her help - firstly to help us find and purchase the apartment, and for arranging to supply a furnishing package through InStyle Direct who did a magnificent job of furnishing the entire apartment, down to pictures on the walls and setting the dining table. We are totally thrilled with the whole set up. My son is over the moon and so am I! Thank you so much to Lynne for all her help with this purchase. Really marvellous in every respect. Very happy client and would recommend to anyone!

Jillian Smith

Property location Kensington

FANTASTIC & EXCELLENT SERVICE

We have enjoyed excellent property management relationship with your team for over 7 years. Prompt response to issues and following up conclusively. No void in letting and at very competitive rate. Good choice of tenants and property maintenance contractors. Very friendly and courteous.

Toni O.

Property location Colindale

Sale of my apartment in W1

Throughout the selling process of my apartment which through no fault of B & R was a quite complicated sale, I found the staff of B & R to be efficient, professional and attentive. I have no hesitation in recommending them both as letting agents and selling agents.

George Harrison

Property location Kensington

Outstanding

May I say again how we much we have appreciated your hard work and professionalism managing our apartment. Your replies to any queries have always been by return and your attention to detail has always been outstanding.

Susan Sinclair

Property location Shoreditch

 

My experience with B&R has been very good so far. The team are responsive and helpful – issues in the flat were rectified with minimal hassle.

Sam J.

Property location Shoreditch

 

I really appreciate your superb services and hospitalities for my moving out during the covid-19 lockdowns. Even in these difficulties everything was perfect and very smooth. Thank you very much!! I really want to recommend your firm to my colleagues.

Kawamura

Property location Shoreditch

Thank you for your service.

Takuya Minoura

Property location Shoreditch

Great!

Simon was great throughout the process

Gurjit

Property location Wapping

Fantastic Benham & Reeves

I have used many estate agents and letting agents, overall they have been poor quality to downright criminal. Benham & Reeves are a delightful exception to that! Everyone was polite, knowledgeable and extremely helpful and the moving experience was very smooth. Maria was my appointed agent and she kept me completely up to date. If there was anything I was unsure about I just had to call Maria and she clarified for me or sorted the problem out. I have complete confidence in them and I trust them completely, and I never thought I would say that about an agency! I would recommend Benham & Reeves to anyone.

Jean Bushell

Property location Wapping

Simon is an very excellent, diligent and smart professional who helped me a lot during my tenancy. I think very highly of his professionalism he shows in our communication.

MH

Property location Wapping

Fanstastic Service

Simon S was efficient and very pro-active with ensuring our move and all of our requests were dealt with. Great service and very competent staff.

Paul C

Property location Wapping

Simon and Maria were very good. Always prompt replies and accommodating. The whole process was really smooth.

Stavroula Papageorgiou

Property location Wapping

  

I really appreciate the efficiency of the agency especially the way that our agent Abel was answering to our question always very available

Federica Tella

Property location Wapping

Perilla House

Very dedicated and professional, full marks!

Soongtau Chu

Property location Wapping

Newsletter on update of property market is very informative.

Chay Hoon

Property location Wapping

High quality service

Abbas provides a consistently high quality service. Efficient, responsive and helpful at all times. Would not hesitate to recommend B&R, and Abbas in particular.

Steven Wallace

Property location Wapping

Fantastic service

Abbas was able to answer all my questions promptly as I'm a first time oversea buyer who is clueless with the UK market and tax implications

Joe

Property location Wapping

The team at Benham & Reeves is very professional and they have done a great job in leasing and managing my property.

Henry Lok

Property location Wapping

 

He is responsible for his work and very kind and quick to helped me solve the housing needs.

Tianyu Yang

Property location Wapping

Very professional agency, reliable so far

Very professional agency, nothing to do with the average agency in London. They answer very quickly to any doubts or problems you may have, and they are always very helpful. I just started my contract with them so I cannot add any review about the end-of-contract process. The only thing that I found slightly confusing is the number of people involved in the letting process, I never know who to go to if I have a problem/question. But this is something minor and they always helped me to find whoever I was looking for. So far, so good!

Sara

Property location Wapping