Haruka brings with her solid experience of the international property market where she started outin 2011 working as an Administrator in a Japanese asset management company. Moving on to the investment division of a leading realtor in 2015, she became involved in the acquisition and management of high-value properties, concentrating on increasing their value before resale. Haruka also worked as a brokerage project manager before joining Benham and Reeves where she joins the Japan Desk team. A keen cook who loves the outdoor life, Haruka keeps fit by playing tennis.
Demand from Japanese professionals looking for a rental home in London hit a peak in April but enquiry levels have remained strong throughout May and June too. In fact, the first half of 2021 has been the Japan Desk’s strongest trading period to date. This success is due partly to our strong brand identity and reputation amongst leading international corporations and as well as working with existing clients we are also now receiving many enquiries from companies who we are working with for the first time.
Japanese companies across a broad range of industries are relocating their staff to the UK – mainly banking, trading, insurance and financial companies but also heavy manufacturing industries. There is a real feeling of positivity amongst Japanese professionals moving to London – they are confident and keen to move here as travel restrictions are lifted, with a genuine feeling that life is no longer ‘on hold’ and they can continue with their career plans.
Shortages of housing stock in London have had an impact on Japanese nationals moving here, limiting the number of rental properties available. With a lack of stock at favoured development Dickens Yard in Ealing, many are looking to White City Living in W12 which offers high spec apartments, great amenities and a fantastic location. In central/East London 250 City Road in Shoreditch is also extremely popular.
For many Japanese professionals, this is their first trip to London so they really value our advice and support on all sorts of subjects, from the merits of different locations to where they can find the nearest Japanese supermarket. So it’s really important to have a thorough consultation with each client to discover their priorities and preferences so we can find the best property for them.
Unlike many other companies, our Japan desk has many unique advantages:
We provide a dedicated account manager throughout the whole process to act as the main contact, handling any issues or questions that arise.
Before the employee arrives, we will discuss both the company and the employee’s needs to establish priorities in terms of
so that you can be confident your new rental home meets all your requirements.
We will research all suitable properties within the specified budget, offering advice on areas which we believe will meet your needs and be conveniently located for your job, with good transport links. Once you have approved the properties you wish to view, we will take you take you around to view all the properties including pointing out where the local amenities, such as shops, gyms and of course where the local transport is.
Once a property has been selected we will negotiate the best terms complying with any specific requirements made by the company.
And once the offer is agreed, we will draw up the tenancy agreement (using the company’s agreement where one has been previously approved), register the deposit with an approved scheme (where tenancy is in employee’s name) and complete other essential documentation to ensure that both company and employee are fully protected under UK law.
When you move into your new home, we provide assistance from attending the inventory check-in (if required) to supplying relevant information about the property such as instructions for appliances and support setting up accounts with council tax, gas, electricity and other service providers.
Most companies insist employees rent a professionally managed property as this means repairs or maintenance issues are handled quickly. Over 65% of the properties we let are managed by us so employee and company can rest assured that the property will be well-maintained and hassle-free.
Your dedicated account manager will be on hand during the tenancy to assist with any issues or questions that arise.
Many of our corporate tenants are so happy in their rental home that they choose to renew their tenancy at the end of their tenancy agreement. If so, we will handle any negotiation with the landlord and the completion of a new tenancy agreement on the company’s or employee’s behalf. If a new property is required, then we will research suitable properties in the chosen location and ensure that they meet the employee’s criteria to avoid time wasting or the need for additional searches.
At the end of the tenancy, we will assist both employee and company with the end of tenancy procedure, including recommending reliable and reasonably priced cleaners and attending the inventory check-out (if required).
Once the tenancy has ended and the inventory check-out has been completed, we will liase with the landlord to ensure deductions are reasonable and push for a speedy return of the deposit.
We offer a number of additional services for HR departments including
And of course we are always available to offer professional advice and assistance - we view our relationships with companies as long term and as such are always available to help where required.
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