Meet our Property management team

Greg joined Benham and Reeves in 2015 and following a promotion in December 2018, is now managing the department. Greg has a very hands-on approach to property management and believes that the key to delivering good service to both landlords and tenants is effective communication and organisation. Delivering processes across the department that underpin these two components, Greg considers his organisational skills and ability to stay calm under pressure to be key attributes for his role.
In his spare time, Greg enjoys playing football and running.

In his role as Property Manager, William is responsible for liaising with landlords and tenants over maintenance and repair work, and carrying out property inspections. In his spare time, he's a keen footballer.

Chris joined the company in 2010 and in his role handles maintenance enquiries for properties in the City and Imperial Wharf. He carries out property inspections, deals with payments to contractors and also manages property refurbishments. In his spare time, he enjoys sports, cooking and music.

With over 12 years of lettings and property management experience, Katrina brings a wide range of skills to her role, managing a portfolio of properties in Kensington.

She has a flair for problem solving, invaluable when dealing with the diverse issues involved in property management, which can range from organising emergency repairs to handling deposits and returns. Katrina enjoys liaising with tenants and landlords and gains real satisfaction from helping to ensure that tenancies run smoothly.

Outside work, Katrina enjoys watching films, particularly thrillers, and is an avid reader.

Tamae has lots of property management experience having worked previously for our Japan Desk. Born and raised in the UK, she also lived in Japan for many years, giving her exposure to both cultures. She has a University Degree in Architecture which adds value to her role in the property sector. She is a keen traveller and has visited over 100 cities and is hoping to visit many more.

Haruka brings with her solid experience of the international property market where she started outin 2011 working as an Administrator in a Japanese asset management company. Moving on to the investment division of a leading realtor in 2015, she became involved in the acquisition and management of high-value properties, concentrating on increasing their value before resale. Haruka also worked as a brokerage project manager before joining Benham and Reeves where she joins the Japan Desk team. A keen cook who loves the outdoor life, Haruka keeps fit by playing tennis.

With over 10 years’ property management experience, Tanya is used to liaising with landlords and tenants and seamlessly handles any issues which arise during a tenancy. She has excellent organisational and problem solving skills, invaluable in her challenging role which involves managing luxury residential blocks.

Outside work, Tanya is fascinated by astronomy and also enjoys travelling.

Syed’s property management role consists of managing several property portfolios ensuring all maintenance, deposit and general management queries are dealt with efficiently. Syed is an experienced administrator and possesses good problem solving skills. Outside of work Syed is a keen photographer as well as keeping active and playing sports.

Having worked as a Property Manager for the past 5 years, Denisa is a confident and well organised individual who can handle many situations and portfolios with professionalism and proficiency. Denisa rents a property in London, therefore, she knows what landlords and tenants are expecting from us as their managing agent. A good people-person, Denisa spends her social hours with friends attending the theatre, cinema, going for walks in the park and long weekend getaways.

In his role as a Property Manager, Christopher is responsible for the Imperial Wharf area. He has been working in the property industry for over a decade, with experience in lettings, sales and property management. He excels in anticipating landlords' expectations and providing an exceptional service with a personal touch. He has a flair for problem solving in order to ensure a stress free tenancy for landlords and tenants.

Outside work, Christopher loves to immerse himself in the world of literature and to spend quality time with his wife and children.

In her role as a Property Manager, Sylvie looks after our Hampstead properties, responsible for addressing maintenance and property related issues that arise. With over 10 years’ experience of working in London property, Sylvie is detailed oriented and organised aiming to provide the best possible service to our growing tenant base.

Outside of work, Sylvie enjoys hot yoga, reading, and global travel.

As Property Manager, Mehrnaz is responsible for resolving customer complaints, addressing maintenance issues and insurance claims. She has a Bachelor’s Degree in Economics and worked in banking before moving to the property sector six years ago. She is passionate about delivering a good service to the landlords and tenants she interacts with every day. Outside of work, she enjoys Jazz and Classical music, socialising, travelling and meditation.

Whether dealing with general requests from tenants and last minute emergencies, as well as assisting in the starting and ending of tenancies, Miles enjoys a challenge and providing solutions that keep tenants happy in their rental homes. As a people's person, this is a great job for Miles who understands that good communication is essential in his role. He is also very organised and has a spreadsheet for everything. Spending time with his family is his priority outside of work and taking full advantage of the great arts and culture that London has to offer.

Chloe’s Property Manager role involves the day to day maintenance and tenant liaison for our client rental properties in Beaufort Park, a large development in North West London.

With a keen eye for detail and process, Chloe is highly focused on customer care. Outside of work, Chloe enjoys listening to music and travelling.

Zhou is an enthusiastic member of the China Desk property management team currently responsible for new build properties belonging to our growing base of Chinese landlords. He also looks after all maintenance issues and liaises with contractors to ensure our Chinese tenants have a good experience. A native Chinese speaker, Zhou has an undergraduate degree and Masters in Law which comes in handy for his role that requires attention to detail and good negotiation skills. In his spare time, Zhou unwinds at the gym, likes swimming and table tennis.

Claire enjoys her busy role that involves a lot of problem-solving and regular communication with tenants, landlords, agents, tradesmen and contractors. She is a good listener and has an eye for detail which is essential to her role as Property Manager. Outside of work, she enjoys watching movies and participating in community outreach programmes run by her local church.

Alina works as a Property Manager, looking after tenant maintenance issues, booking contractors and dealing with deposit returns. She has a strong attention to detail and is patient which comes in handy when dealing with many different tenants queries and the challenges they provide. For relaxation, Alina likes to work out at the gym and meet up with friends over a home-cooked meal.

Assisting our management department head, Henry helps with organising maintenance repairs and property inspections plus general day to day management across multiple London locations. Resourceful and cool under pressure, Henry has good problem solving skills and attention to detail. In his spare time, he is passionate about fine art, particularly the Art Deco and Nouveau periods and also loved playing and watching football.

Coco’s main role is to provide effective property inspections and she is multi-lingual, speaking English and Chinese (including Cantonese and Mandarin) which benefits our many Chinese speaking clients. Her strong customer service skills help her provide a seamless service for managing maintenance works and general liaison. In her spare time Coco likes to travel with hiking a particular favourite pastime.

Adept at both client-facing communication and troubleshooting, Tracey supports the department, working where there is the most need. Her extensive lettings and management experience spanning 25 years enables her to resolve challenging problems quickly and efficiently. A dedicated runner, outside of work Tracey participates in relay triathlon events and enjoys regular pilates sessions. She’s also a keen skier, gardener and cook.

Adrian provides administrative support for four Property Managers - an extremely busy and varied role. He is an experienced Administrator and has worked for the company since 2010. In his spare time he enjoys football, music and movies.

Abbas has been working at Benham and Reeves since 2012. He began as an Administrator and has now been promoted to the position of Property Administrator. His responsibilities include arranging viewings and property valuations and dealing with utility bills, service charges and ground rents on behalf of landlords.

"Football is a big passion of mine and I spend a lot of my spare time watching it," says Abbas. "I also love watching movies. And when I can, I love to travel and visit different countries and find out more about their people and culture."

A degree in marketing and a passion for customer service enables Lida to play a vital role as part of our busy administrative property management support team. From processing bills to communicating directly with suppliers and tenants, she always seeks to go the extra mile in order to provide appropriate solutions and positive outcomes. Outgoing and sociable, Lida enjoys travel, music and visiting London’s many art galleries.