Management Reviews

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“Benham & Reeves have managed my London property for a number of years. At the time I contacted three other management/ rental companies that had been unable to find a tenant. Benham and Reeves found a client within a month and I have been with them ever since. Payments to me are on time, responses to communications are prompt and they are very professional in their approach to property rentals and management. I therefore have no hesitation in recommending their services to other overseas property owners.”

Mr C Smith
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“I have lived in HK for a number of years and over that time accumulated a small London property portfolio. Given the time difference between HK and London, I have always found it difficult to receive an efficient/ dedicated service from a number of the London agents. A few years ago a friend referred me to Benham & Reeves and I visited them here in HK. The service has been excellent to say the least - my properties are consistently let and management is far easier when you are dealing with one agent who can be contacted in either HK or UK and who can efficiently attend several issues in one go. I would recommend them to anyone.”

Mr A Kelly

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“Louise, I would like to express my gratitude to your service and also hope more others get to know you and enjoy the superior service for London rental residential asset leasing and management service. I own multiple real estate assets in multiple cities including London. Regarding leasing/asset management, I had a bad experience with a wrong letting/management service agent for more a year in London. It was my mistake to hire the asset management agent and eventually decided to change it with a better one. Since I hired Benham & Reeves, I have seen improvement in the asset leasing, management and reporting. I am also pleased with B&R's prompt response on various types of requests/questions. Hope to continue to see superior service and improvement in my assets by B&R.”

Mr J Hong
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“I have been very pleased with the service I have received from Benham and Reeves. I have dealt with yourself on two occasions - firstly with my initial tenancy agreement a year ago and now for my extension. On both occasions you have been very professional, efficient, helpful, polite and prompt. I have no suggestions for improvement. The other person I would like to highlight at Benham and Reeves is Natalie McWatt in property management who was extremely helpful and friendly when dealing with a couple of problems I had when I first moved in.”

Mr G Corin

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“The speed of your letting service has been brilliant, leaving no voids and always achieving good rents. This has made my property investments all the more profitable. The Property Management service has been efficient and keeps my Tenants satisfied.”

Mr R Lalvani
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“As you are aware, we have had a problem with a flood in our kitchen and also with our tenant who has reacted badly to this incident. As overseas landlords we just want to let you know that we really appreciate Hana's management of our property. We feel Hana should be commended that she is able to deal so expertly with this situation, that has been made needlessly difficult by our tenant. The tenant is not the easiest to deal with and we are thankful we don't have to deal with her directly. Hana has worked very hard on getting this matter resolved as efficiently as possible. We support any action that Hana has taken and are happy that the matter has been dealt with so professionally and promptly.”

Ms N Browne

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“I was wholly dissatisfied with my previous management company and turned to Benham & Reeves on advice. I have not been disappointed. Au contraire, it is a mighty weight off my shoulders to be able to repose complete confidence and trust in Benham to manage my property efficiently. Louise, personally, must take much of the credit for this. Since retaining Benham, Louise has kept me fully up to date with developments concerning my apartment and as I have inferred I have no doubt that it is now being managed professionally, effectively, cost-effectively and conscientiously. It is clear that Louise has a sense of mission and genuinely cares for her clients. As an individual, Louise is bright, personable, gregarious and has a sense of humour.
It has been a pleasure writing this recommendation which I have attempted to do objectively.”

Mr P Halliday Ph.D.
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“You have a good one here ! Christina has done a great job and is a pleasure to work with. Compared to the complete mess that we had before with a management agent, B&R are a breath of fresh air.”

Mr T Balbirnie

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“The experience we had for both our Ealing properties has been great. Benham & Reeves have conducted the marketing and management of our properties in a very professional manner and have responded to our enquires almost immediately. Being able to retrieve reports and summaries online regarding our properties helps us to keep track of our accounts. This is a fantastic service B&R offers to investors and it gives us a peace of mind to know our investments are in good hands.”

S Mei Sha, Singapore
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“I thought it only correct to thank you for the prompt, efficient and professional manner in which you deal with our portfolio in general, and with letting and management in particular. It is so refreshing in this day and age to deal with a company which returns phone calls, deals promptly with correspondence, and makes the letting process of a landlord a somewhat painless procedure. From start to finish of each let you have not only taken total control, but equally importantly have kept us fully informed at all times. I look forward to working with you for many years, and once again, thank you for all your efforts which are greatly appreciated.”

Mr I Langdon