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Kew

I have been renting through Benham & Reeves for over 3 years. Lisa-Jane has been absolutely fantastic throughout the years in supporting me with any questions and assistance needed. Always there ready to help with a positive attitude and efficient problem solving skills! Thank you Lisa-Jane, Silvana and Francesca for your amazing job and prompt assistance!

Kew

Dear Benham & Reeves Team, I wanted to express my gratitude for the exceptional service provided by Greta and Darcey during our recent tenancy process. Greta was an outstanding agent from the beginning, ensuring a smooth experience from viewing to contract. Her professionalism and efficiency made our renting process enjoyable. Additionally, Darcey's prompt assistance and valuable information about the property were greatly appreciated. I am more than happy to give Benham & Reeves a 5-star rating, thanks to the commendable teamwork and customer-oriented approach displayed by Greta and Darcey. Best regards, Salar Faraji

Kew

Very happy with how smooth my move in process went. A particular shout-out to Lisa-Jane and Silvana for being super responsive and top notch

Kew

As a tenant, Tanya has always been a pleasure to deal with. Over three years she has always been responsive, helpful, and polite and I'm grateful for all her efforts.

Kew

The team at Benhams provide an excellent fully managed service for me as an owner renter of an apartment at Kew Bridge. A particular call out and thank you for Claire Greenwood and Konszuela Beringye who always go the extra mile to provide great customer service during tenancies and also in the transition phase between tenants, which can sometimes be a challenge. These ladies have looked after my rental for years and not only are they proactive but if something does go wrong (e.g. a piece of new furniture required or a service issue) they are on it swiftly and read more effectively to resolve and keep all parties happy.

Kew

We are thankful for the services we have received from Benham and Reeves for the past 12 years, which were always promptly and efficiently delivered. We would like to specifically thank Mr Abbas Efir whom we felt very comfortable dealing with over the years. He provided excellent help and much needed continuity throughout especially in periods of staff turnover.

Kew

We are grateful for the services we received from Benham and Reeves. We want to express our gratitude to Elizabeth Robertshaw in particular. Her help and support during the process of renting out our apartment made it a positive experience. Elizabeth is consistently professional and customer-focused.

Kew

We've had a really smooth experience with Benham and Reeves especially with our main contact, Elizabeth Robertshaw, who was very kind and responsive to all our questions.

Kew

Through our experience in the field of real estate, I would like to confirm that all the real estate services provided by Benham & Reeves are very excellent and at a professional level. I would like to mention in particular the administrative department, and in particular Mr Abbas Efir, who is doing a wonderful job and providing great services. All the best. Kind Regards, Fares Al - Salem

Kew

We had the absolute pleasure of working with Tanya during our time renting a property, and I can’t recommend her highly enough! She was always incredibly kind, friendly, and responsive to any issues we had. Whether it was a quick fix or a larger concern, Tanya made sure everything was taken care of promptly. Her professionalism and genuine care for her tenants truly set her apart. The company is lucky to have someone like Tanya on their team, and we’re so grateful for all her help. Thank you for making our rental experience such a positive one! :)

Kew

Lilly is very professional,helpful and always has time to anwser any questions that might arrive. Having visited the office many times over the years in Kew all the staff have been very helpful. Lilly always has a very warm welcome with a smile.

Kew

I had a great experience working with Lily at Benham and Reeves. She was incredibly professional, yet also friendly and approachable throughout the entire process. Highly recommend her services!

Kew

Lily is an absolute asset to Benham & Reeves. She assisted and guided me on my role of managing a building when I was first employed and has been incredibly hands on with the units she supplies us tenants for. She is knowledgeable, personable and approachable. I am excited for future business with Lily and would recommend her to anyone looking for an honest Estate Agent to assist them on their journey with Letting out properties. Thanks for all your hard work Lily!

Kew

We are very happy with the tenancy renewal services we received from Benham and Reeves so far. Lily has been excellent throughout the initial stages of the renting process - very approachable, quick turnarounds, very kind and helpful overall. Excellent service also by Tom getting all paperwork ready in a very timely manner. Highly recommend their services!

Kew

Lily recently helped me move and made the process so easy from start to finish! I’ve rented before and I know it’s not usually such an easy process, so I’m very grateful that Lily went above and beyond for me! She’s amazing at what she does!

Kew

Lily helped us recently with our move in an apartment at Kew Bridge and I can confirm her assistance and services were excellent. Always prompt to assist with any questions we had and support us for our smooth move in the new flat. I can fully recommend this agency.

Kew

Benham and Reeves is the agent through whom I have got my tenancy. I am with them for more than 3 years. They are excellent in liaising with the landlords and helping to come up with feasible solutions or alternatives.

Kew

Hello, I have rented a property through Benham & Reeves, and my experience has been very positive. From the start "Lily Busby" was very helpful, because for her the process went very smooth. I would personally recommend Benham & Reeves to my friends based on my experience. Thank you.

Kew

A huge thank you to Benham & Reeves for helping us find a beautiful property and a new home. To Mr Shaun, Ms Edelyn and to the whole team, we sincerely appreciate your good service and prompt response to every questions we had. You are all very helpful!

Kew

As a landlord letting my properties with B&R, I couldn’t be happier with their professionalism and expertise. They handle all matters with great care, ensuring a smooth and stress-free letting process. A special mention goes to Tanya, whose support has been exceptional. She has consistently guided us in making well-informed decisions, always taking the time to explain options thoroughly. Her friendly and professional approach makes working with her a pleasure, and her dedication truly sets B&R apart. I highly recommend them to any landlord looking for a reliable and efficient letting agency.

Kew

We have been dealing with Tanya on the maintenance side, she is a gem of a person, professional, very kind, compassionate, hard working and very efficient and pro active. She has always resolved our maintenance issues promptly and it has always been a pleasure dealing with Tanya on behalf of Benham and Reeves. I have also noted that all the other staff with Benham and Reeves are very professional and trained well to deal with client issues. thank you Tanya for your continued hard work and efforts. Saha and Mirza

Kew

We have rented out a property at Kew through Benham & Reeves for the last 13 years and they have been managing it on our behalf throughout, with changes of tenancies. Both the Letting team (Nick and Lily) and Property Management team (Tanya and Abbas Efir) are very professional and efficient and we are happy with their excellent services. We have had problems with outstanding electricity bills by a previous tenant and that was handled well. Recently, Abbas has also been very helpful in resolving an issue with an energy bill. I would definitely recommend B&R services!

Kew

I have been very happy with Bentham and Reeves particularly Tanya who has been exceptional. She has persisted with sorting out problems with Barratts which would not have been resolved without her dedication. I wouldn’t hesitate to recommend based upon my experience with her.

Kew

Benhams & Greeves Real Estate has consistently demonstrated outstanding professionalism and deep market expertise, delivering exceptional services to me - Elnur Zeynalov, across all aspects of property management and real estate transactions. Their commitment to excellence and attention to detail have made them standing out on the background of other competitors. A key part of this success has been the unwavering support and dedication of Tanya Karachorova, whose consistent guidance, responsiveness, and personal approach over the years was cruicial in resolving all my complex matters.

Kew

B&R have rented out and managed my property at Kew Bridge for a number of years. I am very happy with the service. Tanya is my primary point of contact and she is communicative, responsive and helpful. Happy Customer. John

Kew

I have found Benham and Reeves maintain a consistently high level of service and inspire trust and confidence. I almost do not even have to think about the rental of my property as everything is dealt with without fuss or my having to worry or spend time . My contact Tanya has been especially efficient and always responds quickly and decisively. Many thanks

Kew

Benham and Reeves have been excellent throughout our tenancy. A special thank you to Tanya Karachorova, who has consistently been kind, helpful, and highly professional. Her availability and attention to detail have truly made a difference, and we’ve really appreciated her support during our time with the agency.

Kew

Tanya has been my property manager for many years. She is superb, reliable, quick to action, keeps me informed on property matters and very responsive to emails, traits i much valued for an overseas landlord. I had engaged a listed property lettings company prior to Benhams but Benhams is hands down so much better. I am so glad i made the switch.

Kew

My parents have been a client of Benham & Reeves for a few years now. Having had experience with other agents, we must say that Benham & Reeves has been one of our best experience. Tanya who is serving our account has been most responsive, giving us a response even as she sought answers from her other colleagues. This put our minds at ease that she would act on our feedback and requests promptly. Thank you Tanya, Benham & Reeves. Looking forward to an excellent future collaboration.

Kew

I've had the pleasure of working with Tanya Karachorova on managing my property in London, and I couldn’t recommend her more highly. She is incredibly diligent, consistently responsive, and truly at the top of her game. Tanya handles everything with care, including all the small details that often get overlooked—her thoroughness gives me real peace of mind. She’s made the entire process smooth and stress-free with her proactive approach and deep understanding of the market. Benham & Reeves has also been a very solid real estate firm and partner for me as a property owner living abroad from the UK. Their read more professionalism, efficiency, and local expertise have made managing my property from afar seamless and reliable. I'm grateful to have them in my corner. Cheers, Paul

Kew

I’ve had a really positive experience as a tenant with Benham & Reeves. They’re always helpful, polite, and quick to respond whenever something comes up. Turnaround times are fast, and communication is clear and professional. Abbas Efir and Zhou Wang have been especially great — friendly, reliable, and easy to work with. It’s been a smooth experience overall.

Kew

I'm delighted to share my positive experience with Benham & Reeves as a UK property owner living overseas! Their exceptional team, including Tanya, manages my property effortlessly. They expertly handle all tenants—whether straightforward or challenging—with professionalism and care, ensuring seamless operations. Knowing they have everything under control is a huge relief, simplifying my life significantly. I feel confident in their capable hands and highly recommend their services! - Patrick

Kew

I've been living in this property since August 2024 and have had a really positive experience as a tenant with B & R. The team is consistently helpful, polite, and quick to respond whenever any issues come up. Communication is always clear and professional, with fast turnaround times. Special thanks to Tanya and Lily — they’ve all been friendly, reliable, and a pleasure to work with. Overall, it’s been a smooth and stress-free experience so far.

Kew

I had been trying to rent out my flat — a well-maintained property in a new development — since December last year through another agent, but unfortunately without success. I then contacted Lily at the Kew office, and from the outset, she demonstrated a high level of professionalism. She kept me updated on a weekly basis, provided valuable guidance on several matters, and ultimately found a great tenant for me — exactly what I was looking for. The property will now be managed by Tanya, who has already shown a proactive approach during the initial stages, ensuring the tenant settles in read more smoothly. I look forward to continued clear communication and a responsive, solution-oriented attitude from her moving forward.

Kew

I have had a very smooth experience with B & R in Kew, and would definitely recommend them. Lily is very kind and compassionate and helped me find the right rental flat. Tanya is responsive and professional and has helped me settle in.