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Sylvie Didykova

I've been dealing with Sylvie for some time now (over a year) regarding any issues or queries i have in regards to my accommodation and she is always so professional, friendly and extremely efficient. She always responds to my emails in a timely fashion and is extremely patient with any query issue i may have and i appreciate you employing such an asset to the company and i personally wanted to let you know that. When i email Sylvie, i'm always at ease because i know that she will always deal with my query as quick as possible. I don't know if you offer incentives or bonuses etc to your staff but Sylvie definitely deserves acknowledgement for her dedication and commitment to her work.

Good experience renting from B&R

I had a good experience renting from Benham and Reeves. Apart from a couple of things that I believe were circumstantial, that’s so far one of the best agencies and I definitely recommend them. Rahim was really nice and polite and provided lots of information during the viewings. During my tenancy, there were a couple of incidents, the management team handled both in an efficient and professional manner. They were very reasonable with timings, for example, I asked to postpone a regular check of the property because I was abroad - they agreed, no problem. Sylvie Didykova was the property manager most of my tenancy and she is wonderful, she was very efficient in responding to my emails and answered all the questions. At the end of tenancy, Rahim and his team proved to be very reasonable in terms of viewings. I asked that everyone who entered the apartment should wear a mask, and he agreed no problem (I have a condition that makes me vulnerable to this covid stuff). Also, Rahim helped me with changing the move out date at a rather short notice, which saved me lots of stress (new agents failed to confirm the move-in date with a landlord on time). They returned my deposit very quickly with minor deductions (even in the lockdown situation, which - trust me - is impressive). Sylvie was very polite and quick to respond even after the end of my tenancy. I had to end tenancy to move in with my partner, but would defo rent from them again. One thing that could be improved in “onboarding” procedure, like providing info where things are, where to dump rubbish, all that. It was not very clear who to contact with requests about inventory.

Agency that’s both professional and friendly

I’ve rented a flat through this Agency and I think that they go the extra mile to make things go smoothly for both the tenant and the landlord. The service was always friendly and professional and the whole team was doing their best to help with any problems I had. Huge thanks, you are doing a great job!

Good experience

The staff are quite professional and experience is very good. As a landlord, happy with all the services so far.

Customer Review

Rahim is the best agent I have worked with. He was very tolerant and made sure the complete process was complete when we rented the apartment. I will recommend him to anyone.

Excellent Service and Experience!!

I rented a property at Beaufort Park through Benham & Reevs. Rahim Velji helped us in finding the perfect property as per our needs and requirements. The service provided by Rahim was excellent right from start to completion, he was very friendly, helpful in resolving all queries. Would highly recommend. Thanks!

Professional and Helpful

Helpful agent

Property Investment

Able to provide professional service to clients if asked which is important to investors at all times.

Good agent

Thanks very much to Rahim Velji for helping us settle in, as well as sharing local information with us.

Golding house

Raj has been very helpful. I thank him for his time and work, I can be a bit of annoying. But Raj was a professional agent. Keep up the good work. Thanks again.

Fantastic service!

Fantastic service. Happy to recommend them.

Good service, very satisfied

I have received a very good service when and where required. Very much satisfied.. I give 5star.

Best Agent in Colindale

Best agent in the area.

Excellent job !!!

I am Dr. Manikandan Kathirvel, recently moved to London from Cambridge. Finding a new home in London was made so easy and convenient by Benham and Revees. Raj Miah was my initial point of contact with the company. Although I approached him to view one of the properties under Benham and Reeves, he took interest in showing four other properties. He was in constant touch with me and helped out to narrow down my options. Things were made very clear even before the initiation of the tenancy. Checking in was so smooth. He even spent time in giving a quick demonstration of the appliances in my new home. After checking in, Sylvie (my property manager) did a wonderful job of sorting out all my requirements at home in a very timely fashion. Wonderful service guys... Much appreciated. Keep going !!!

Excellent Service

Wonderful and professional service from Benham and Reeves and from our agent Rahim Velji. Thank you very much! We love our new home.

Excellent service

Rahim and the team were very friendly, helpful and communicative. Very happy with my experience with Benham & Reeves. Would definitely recommend.

*Would highly recommend*

Excellent customer service

Reliable Agent

Reliable agent

Friendly and Professional

Raj was extremely helpful in the process of moving in to the property. He contacted me as soon as it became available which I really appreciated. The professional manner of how everything was dealt with gave me great confidence in the process.

Fast & efficient

Really positive experience from viewing the property with Raj, moving in and dealing with day to day queries. Everything is fast and efficient with Benham & Reeves. Will highly recommend their services.