The much-anticipated arrival of the new super-fast Elizabeth Line (aka Crossrail) is drawing plenty of attention to South East London, particularly Woolwich. Positioned along an expansive stretch of the Thames shoreline, the neighbourhood is the site of ambitious regeneration plans which includes an eye-catching new development at Royal Arsenal Riverside. Benham and Reeves have been quick to establish a presence in this pioneering property hotspot.
The new branch strengthens our operations in the SE18 area which were previously handled by our team in Surrey Quays. We will now be even better placed to take enquiries for top quality rental accommodation or to assist investors or vendors with the buying or selling of property. Excellent amenities and transport make Woolwich a popular choice and we are ready to provide the latest free valuations.
Where do you live? I am Malaysian Chinese and moved to the UK some years ago and at the moment, I live in Surrey, close to the river and surrounded by beautiful countryside.
What do you like most about Woolwich? Woolwich is well connected to both of London's financial hubs and the area has a good mix of modern architecture and carefully restored Grade II listed buildings. Royal Arsenal Riverside is a pivotal part of local life with commanding views of the Thames. It has a strong community spirit and is surrounded by great
amenities so it’s a great place to live and to work.
What are your passions outside work? My true passion is cars and racing. Back in Malaysia I used to compete in the 12 hour Endurance Race in Sepang. I was also a team manager for the Bridgestone racing team. I also love getting out with the family at weekends.
Where do you currently live? I have lived here in Woolwich for the last 17 years.
What do you like most about working in the Woolwich area? Woolwich is home to a diverse community and has really been transformed with the introduction of Royal Arsenal Riverside. Connectivity with the rest of London is excellent with four main transport links into central London, Kent, Essex and the opposite side of the River. There’s a good mix of gastro pubs and restaurants along the riverside which adds variety to what is already a thriving modern urban neighbourhood.
Tell me a little about your property career? I began my property career in 2014 assisting with marketing and sales administration for an estate agent in nearby Charlton. I then moved into lettings and property management which I really enjoyed. I have lots of experience liaising with tenants and landlords throughout the renting process and enjoy meeting people from all walks of life so this role really suits me.
What are your passions outside work and how do you relax? I am a mother to five wonderful sons and grandmother to two adorable boys, so my family keep me on my toes which I wouldn’t change! When I do have time, I like to read or go for a nice stroll with my dog.
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Where do you live?
I've lived in East London for the last few years.
Tell us something about your career?
I worked in finance for four years before joining Benham and Reeves in 2011 where I worked in the short lets department. My background in lettings puts me in a great position to spot a good investment property and I really enjoy working with homeowners and investors, helping them reach their purchase objectives.
And an interesting fact about yourself?
I have an Engineering Degree from India and an MBA from Manchester but I love working in property and seeing new buildings go up in London which is exciting. It’s a great place to live and work.
Where do you currently live?
I live in East London.
Tell me a little about your property career and experience?
I have a degree in Architecture so working in property allows me to indulge my passion for building design and scale. Woolwich has a deep military and industrial heritage with the Royal Arsenal site playing a significant role in British history so it is great to be based here. I also have experience working in sales and administration, so my background knowledge and experience come together well for my client-facing role now which I really enjoy.
What are your passions outside work for relaxation?
Being a spontaneous individual, I take every day as it comes, I love to travel and explore the world as much as possible, as well as relaxing at the same time.
What is your favourite part of London? Covent Garden for its buzz, the market and stunning architecture, it’s such a hidden gem.
What key skills do you bring to your role at B&R? I have worked in the property industry for seven years, first as a reservations manager for serviced apartments and then with Benham and Reeves as a lettings administrator which has helped form the ground work for my current role assisting the salesforce. Efficiency is my watch-word and I like to reflect this in all my tasks. I have a keen eye for detail and also enjoy taking on new challenges.
What are your passions outside work for relaxation? I love catching up with family and friends and my
other passions are dance and singing in a London choir.
Areas covered by Benham & Reeves Woolwich estate agents
I highly recommend Di as an estate agent. He is incredibly efficient, always securing the best deals, and is someone you can trust completely. The process of finding a property with him is always smooth and stress-free. If you're looking for a reliable and effective estate agent, Di is your go-to person! Love him!!
Thank you for the exceptional service provided. Their professionalism, attention to detail, and dedication made the entire process smooth and stress-free. I couldn’t be happier with the outcome and highly recommend Benham & Reeves to anyone in need of a reliable real estate agent.
It has been a great experience. Very easy to reach out anytime needed and friendly service. Shaun was very helpful through out the process.
A bit more explanation was needed with the fees but overall it was a smooth pleasures experience.
Thanks for the help.
I am incredibly grateful to Shaun at the Woolwich branch. He helped us get a wonderful house under great conditions. Even after we moved in, he handled the repairs and answered all our inquiries so well. I’m especially thankful for his responses to our questions during his days off and late at night. I was discouraged thinking I would have to wait until business hours for a reply, but Shaun got back to us, and it meant so much. I usually don’t leave reviews, but I am so thankful that I had to write one this time. Thank you so
...read moremuch for your kindness and support.
This is an amazing agent. I would say best in the area. We have been landlords in the area in the past 10 years and definitely the best agency.
They do take good care making sure that they find you a good tenant, not just any tenant. Very personalised service. I find that this is an invaluable quality!
Excellent Service from Benham and Reeves
I recently rented an apartment through Benham and Reeves, and I couldn't be more pleased with the exceptional service I received from their team, especially Shaun and Edelyn. From the very first interaction, they demonstrated professionalism, attentiveness, and a genuine desire to ensure I found the perfect place to call home.
Shaun was incredibly responsive, answering all my questions with clarity and providing valuable insights into the properties. He made the entire process smooth and stress-free, guiding me through each step with patience and expertise.
Edelyn was equally fantastic, ensuring all paperwork and logistics were handled efficiently.
...read moreHer friendly approach and keen attention to detail gave me full confidence that everything was in capable hands. Both Shaun and Edelyn went above and beyond to accommodate my needs and made what can be a daunting process feel effortless.
I highly recommend Benham and Reeves to anyone looking for a reliable, customer-focused agency. With Shaun and Edelyn’s outstanding support, I couldn’t have asked for a better experience. Thank you for helping me find my ideal apartment!
I had great experience working with Shaun and Edelyn as my letting agents. They were professional, knowledgeable, and guided me through every step of the process, making everything smooth and stress-free. Highly recommend their services!
Both Shaun and Edelyn are very responsive and efficient Benham letting manager and administrator at Woolwich branch respectively, they have helped in handling our apartment since Year 2022, excellent letting services indeed!
I was a bit nervous about switching property management companies after a less-than-ideal experience with my previous one. But all my worries melted away when I met Edelyn Reynolds from Benham and Reeves. She was so helpful and took care of everything, making the transition a breeze.
I used to think bigger letting agencies would just treat you like a number, but Edelyn proved me wrong. She always made me feel like I mattered and went out of her way to help.
I’m so happy with how Benham and Reeves has handled my property. Edelyn’s the best, and I can’t recommend her
...read moreenough.
Shaun was fantastic in helping us get an apartment. He was professional, attentive, and made the process seamless from start to finish. Thanks to his prompt communication and support, we found the perfect place. Highly recommend Shaun and the team!
Letting agent Shaun Tan very quickly found us a tenant, we were happy with the rent achieved, and the process was smooth from beginning to end. Thanks and kudos to Shaun and the B&H team!
This is great property. it's very comfortable, easy to commute and also very peaceful
Shaun Tan has been helping me alot with my demanding (especially on long distance communication). He handled letting process perfectly. I'm fortunate to have person like him to help to handle my property.
Really strong recommended Shuan to anyone who wanna letting your apartment
Joyce Zheng, Adrian Ciot, Kevin Loo (Woolich/London/Singapore offices) showed dedication and great professionalism in their management of our Royal Arsenal apartment. Having just taken over from November 2024, they worked as a team to straighten out issues with the difficult block managers with persevering patience and efficiency thereby avoiding legal consequences. We commend them on their professionalism and dedication, we can entrust our property to their care!
Kit Wan Boey and Harry Heng